Lead Concierge - Monday-Friday 8 AM-4 PM

Kelley Commercial Partners is a dedicated property management company known for its commitment to providing exceptional service and maintaining high standards of property care. The company manages a range of commercial and residential properties, emphasizing creating safe, welcoming, and well-maintained environments for residents, guests, and tenants alike. With a focus on community and outstanding customer interaction, Kelley Commercial Partners strives to deliver superior experiences through its team of professional and reliable staff. It operates as a key player in the property management sector, blending modern management practices with personalized engagement to foster strong relationships and enhance resident satisfaction.

The role of the Concierge at Kelley Commercial Partners centers on being the welcoming face of the property. This full-time position, offering a competitive pay rate of $16.50 per hour, is crucial in shaping first impressions and ensuring that all visitors and residents receive attentive and courteous assistance. The Concierge is responsible for a broad array of duties aimed at meeting the diverse needs of residents, guests, vendors, and staff. This role requires a proactive, organized, and friendly individual who excels in communication and customer service. As the first point of contact, the Concierge not only handles routine requests but also anticipates potential issues, demonstrating strong problem-solving skills and a positive attitude.

Key responsibilities include greeting and assisting residents and guests warmly upon their arrival and departure, aiding with errands such as retrieving mail or luggage, and managing parking and access to maintain order and security within the property premises. The Concierge also plays a vital role in monitoring facility conditions, reporting maintenance needs, and ensuring lobby safety and cleanliness. Effective communication with property management and other team members is essential, as is maintaining confidentiality and professionalism at all times.

This role requires availability from 8 AM to 4 PM, Monday through Friday. While previous experience in a related field is advantageous, Kelley Commercial Partners provides training, making this position accessible to motivated candidates ready to develop their skills in property management support. Proficiency in Microsoft Word and Excel, the ability to manage stressful situations resourcefully, and strong attention to detail are important qualifications. The role demands physical stamina to stand or sit for extended periods and occasionally lift items weighing up to 15 pounds.

Kelley Commercial Partners values individuals who demonstrate integrity, a neat appearance, and a happy demeanor, contributing to a positive and professional atmosphere. The Concierge’s role is vital in maintaining a cordial and respectful relationship with all community members, upholding building rules and security, and fostering a welcoming environment where everyone feels valued and safe. This position involves balancing multiple tasks while staying attentive to the needs of the property, making it an excellent opportunity for someone eager to be an essential part of a dynamic property management team while delivering superior customer service.