Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.00 - $24.25
Work Schedule
Standard Hours
Flexible
Benefits
opportunities for career growth
Dining Discounts
health benefits
inclusive environment
flexible scheduling
Paid Time Off
competitive pay
Job Description
Cameron Mitchell Restaurants is a distinguished and well-established hospitality group known for its exceptional approach to dining and genuine hospitality. With a portfolio of over 60 unique restaurant concepts, Cameron Mitchell Restaurants has cultivated a reputation for delivering high-quality dining experiences characterized by innovation, attention to detail, and a passion for culinary excellence. Their mission centers around creating memorable moments for guests while fostering a culture that puts associates first, encouraging growth, creativity, and inclusivity. The company's commitment to its employees is evident in its promotional philosophy, offering 80 percent of all open positions through internal advancement, making it a prime choice for career-focused individuals seeking a rewarding experience in the hospitality industry.
The Lead Concierge position at Cameron Mitchell Restaurants plays a crucial role in embodying the company's mission to make "Raving Fans" of their key stakeholders, which include associates, guests, purveyors, partners, and the communities where the company operates. This position is instrumental in orchestrating the front-of-house guest experience, ensuring a positive first impression both on the phone and in person. The Lead Concierge oversees guest services by managing seating arrangements in the dining room, optimizing guest satisfaction, maximizing sales opportunities, and maintaining seamless communication between guests and the restaurant team.
As a Lead Concierge, you are expected to uphold the hospitality standards that Cameron Mitchell Restaurants are renowned for by exemplifying kindness, leadership, and a positive attitude. Candidates who thrive in this role exhibit a "Yes is the Answer!" mentality, demonstrate genuine hospitality, and value teamwork, family, and community. Prospective team members should bring leadership experience in hospitality, specifically a minimum of two years, and familiarity with OpenTable reservation systems. This role demands a dependable, punctual professional who maintains professionalism through uniform standards and personal hygiene and safety compliance.
Working at Cameron Mitchell Restaurants offers an inclusive, fun, and creative environment that promotes work-life balance through flexible scheduling, paid time off, and closure on seven major holidays. The company offers competitive pay based on experience along with health benefits for eligible associates and generous dining discounts across all restaurant locations. This dedication to associate well-being and career advancement helps foster a workplace that is nurturing, engaging, and focused on delivering world-class hospitality.
This job not only provides the opportunity to develop leadership skills in a vibrant hospitality setting but also to be a part of a brand committed to quality and community values. Cameron Mitchell Restaurants prioritizes safety, maintaining all health, safety, and sanitation standards as dictated by local, state, and national regulations. This role is perfect for individuals eager to advance in hospitality leadership while contributing actively to a dynamic and prestigious restaurant enterprise.
The Lead Concierge position at Cameron Mitchell Restaurants plays a crucial role in embodying the company's mission to make "Raving Fans" of their key stakeholders, which include associates, guests, purveyors, partners, and the communities where the company operates. This position is instrumental in orchestrating the front-of-house guest experience, ensuring a positive first impression both on the phone and in person. The Lead Concierge oversees guest services by managing seating arrangements in the dining room, optimizing guest satisfaction, maximizing sales opportunities, and maintaining seamless communication between guests and the restaurant team.
As a Lead Concierge, you are expected to uphold the hospitality standards that Cameron Mitchell Restaurants are renowned for by exemplifying kindness, leadership, and a positive attitude. Candidates who thrive in this role exhibit a "Yes is the Answer!" mentality, demonstrate genuine hospitality, and value teamwork, family, and community. Prospective team members should bring leadership experience in hospitality, specifically a minimum of two years, and familiarity with OpenTable reservation systems. This role demands a dependable, punctual professional who maintains professionalism through uniform standards and personal hygiene and safety compliance.
Working at Cameron Mitchell Restaurants offers an inclusive, fun, and creative environment that promotes work-life balance through flexible scheduling, paid time off, and closure on seven major holidays. The company offers competitive pay based on experience along with health benefits for eligible associates and generous dining discounts across all restaurant locations. This dedication to associate well-being and career advancement helps foster a workplace that is nurturing, engaging, and focused on delivering world-class hospitality.
This job not only provides the opportunity to develop leadership skills in a vibrant hospitality setting but also to be a part of a brand committed to quality and community values. Cameron Mitchell Restaurants prioritizes safety, maintaining all health, safety, and sanitation standards as dictated by local, state, and national regulations. This role is perfect for individuals eager to advance in hospitality leadership while contributing actively to a dynamic and prestigious restaurant enterprise.
Job Requirements
- Two years of leadership experience in hospitality
- experience with OpenTable
- ability to work flexible hours
- strong communication and interpersonal skills
- commitment to maintaining safety and sanitation standards
- dependable and punctual
- positive attitude and team-oriented mindset
Job Qualifications
- Two years of leadership experience in hospitality
- experience with OpenTable
- genuine approach to hospitality
- individuals who exemplify leadership, kindness, and positivity
- values teamwork, family, and community
Job Duties
- Reports to work on time as indicated on the work schedule
- uniform meets restaurant requirements and is maintained and cleaned
- practices positive personal hygiene and cleanliness habits during all work shifts
- exemplifies hospitality standards
- answers guests' questions about the restaurant
- handles requests and complaints with guest satisfaction as the priority
- cooperates with management and co-workers to assist others with duties if needed
- communicates suggestions for improvement in a positive fashion
- follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant
- reports potentially unsafe conditions and uses materials and equipment properly
- knows emergency procedures in the restaurants
- performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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