Lead Concierge

Caretta Senior Living, located in Maplewood, MN, is a newly established senior living community currently in its lease-up phase. As a brand-new community, Caretta Senior Living is dedicated to creating a warm, welcoming, and vibrant environment where seniors feel comfortable, valued, and supported. The community focuses on providing exceptional hospitality and personalized care to its residents, promoting a high quality of life through professional services and compassionate support. Our mission is to build a thriving community where residents can enjoy their independence while benefiting from the security and amenities of a dedicated senior living facility. The property features modern amenities and is designed with seniors' unique needs in mind, offering a balance of comfort, safety, and social engagement to enhance resident well-being. The team at Caretta Senior Living is committed to fostering a culture of respect, dignity, and kindness, ensuring that every interaction contributes to a positive resident experience. We pride ourselves on being a community-led organization that values teamwork, continuous growth, and a supportive environment for both residents and employees.

We are currently seeking a Lead Concierge to join our team and be the welcoming face of our community. This role is a pivotal position, serving as the main point of contact for residents, visitors, and fellow team members. The Lead Concierge provides courteous, professional, and efficient reception services, acting as a central communication hub for the community during daily operations and emergencies. The ideal candidate will bring warmth, professionalism, and a passion for service to deliver outstanding customer experiences. Responsibilities include monitoring the reception and lobby areas to ensure resident safety, responding promptly to requests and inquiries, communicating urgent matters accurately to the appropriate personnel, and managing emergency situations such as fire, severe weather, power outages, and medical emergencies. Additionally, this position entails performing administrative duties, following daily task lists, attending team meetings, and adhering to all community policies and procedures. This is a full-time role with a schedule from Monday to Friday, 8:00 AM to 4:30 PM, offering a competitive wage of $23 per hour. If you are an enthusiastic individual who enjoys helping others and wants to be part of building a new and thriving senior living community, we invite you to apply and grow with us at Caretta Senior Living.