Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.50 - $25.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

401k
Complimentary Bethany Athletic Club membership
15% discount on Affinity Home Care services
Employee assistance program
discount on food
Discounts through BenefitHub and Life Balance
Employee Referral Bonuses
Holiday pay
employee appreciation events
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Flexible spending account

Job Description

Central Bethany is a well-established full-service real estate development, property management, and investment company based in Portland, Oregon. Founded in 1991, Central Bethany has a strong commitment to building thriving organizations and mixed-use communities in the Portland metropolitan area, including popular venues such as Bethany Athletic Club, Laurel Parc, West Parc, South Parc, LaScala Apartments, and Downtown Rockwood. The company’s diverse portfolio and comprehensive approach provide a dynamic and fast-paced, service-oriented work environment that encourages growth and opportunity across a variety of industries. Known for its emphasis on community and quality living, Central Bethany is not only a leader in real estate development but also a fantastic employer providing ample benefits and a supportive workplace culture.

Laurel Parc, a beautiful senior living community situated just north of the Beaverton and Hillsboro area, is currently seeking a dedicated Concierge 2 to join its Administration team. As a senior living community, Laurel Parc offers a warm and welcoming environment where seniors can enjoy comfort, community, and care. The Concierge 2 position is vital for creating a welcoming, professional, and efficient front desk experience that supports residents and guests. This full-time position offers a competitive hourly pay rate ranging from $24.50 to $25.00 and is scheduled Saturday through Wednesday from 9 am to 5 pm. The Concierge 2 serves as the first point of contact at Laurel Parc, responsible for answering phones, greeting residents and visitors, maintaining the front lobby and entrance areas, and managing any service or amenities required by residents.

This role demands not just a friendly and approachable demeanor but also strong organizational skills to ensure the smooth running of front office operations. The Concierge 2 acts as a liaison among residents, families, and staff, addressing inquiries and concerns promptly and professionally. The position also requires the employee to be proficient in using computer and smartphone applications necessary for training and daily operational systems. Effective written and verbal communication skills are essential to comprehend and relay important documents such as work orders, safety policies, and procedures. Being part of a renowned community like Laurel Parc under Central Bethany provides a unique chance to contribute to meaningful senior care while also growing within a reputable company.

Candidates who join Laurel Parc not only benefit from a rewarding job role but also gain access to a comprehensive benefits package. Team members are offered a 401k with matching after six months, complimentary membership to Bethany Athletic Club, discounts on home care services and food, access to an Employee Assistance Program including counseling and financial or legal support, and other employee appreciation and wellness programs. For full-time employees, additional benefits include medical, dental, and vision plans for themselves and their families, paid time off that increases with tenure, holiday pay, and flexible spending accounts. Laurel Parc strives to foster an inclusive, supportive, and enriching workplace where employees feel valued and motivated to deliver exceptional service to their community.

Job Requirements

  • High school diploma or equivalent
  • Basic computer and smartphone proficiency
  • Excellent communication skills
  • Ability to understand and follow safety and company policies
  • Experience in customer service or related field preferred
  • Ability to work a Saturday-Wednesday schedule from 9am to 5pm
  • Reliable and professional attitude

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or concierge role preferred
  • Ability to use computer and smartphone applications proficiently
  • Strong communication skills, both verbal and written
  • Ability to comprehend written documents including work orders, safety rules, and company policies
  • Friendly and professional demeanor
  • Ability to work weekends and flexible shifts as required

Job Duties

  • Create a pleasant first impression for guests upon their arrival to the front lobby
  • Respond to resident, family, and co-worker concerns in a timely manner
  • Assist in maintaining the front office functions and ensure they are run in a smooth and organized manner
  • Answer phones and manage communication effectively
  • Greet residents and guests warmly
  • Maintain cleanliness and organization of lobby areas
  • Coordinate resident services and amenities as needed

Job Criteria

Experience

No experience required


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