Lead Concierge

Claiborne Senior Living is a distinguished senior living community dedicated to providing exceptional care and a supportive environment for its residents. The community prides itself on fostering a culture of professionalism, accountability, and teamwork, ensuring that every resident feels valued and cared for. Claiborne Senior Living emphasizes a holistic approach to senior care that combines comfort, compassion, and community engagement. This commitment to quality and dedicated service has established Claiborne as a trusted name in senior living, known for its welcoming atmosphere and high standards.

The role of Lead Concierge at Claiborne Senior Living is a vital leadership position responsible for the seamless management of front desk operations while supporting key administrative functions within the community. This role requires a dependable and detail-oriented individual who can blend hospitality with operational coordination to enhance the experience of residents, families, team members, and new hires. The Lead Concierge serves as the primary point of contact, ensuring that communication flows smoothly and that processes are efficient and welcoming. This position demands a professional who takes ownership of responsibilities, acts with integrity, and pays close attention to detail.

The Lead Concierge will be instrumental in setting the standard for customer service and hospitality at the front desk. This includes leading daily operations, managing onboarding activities, maintaining organized systems for records and billing support, and fostering strong partnerships with leadership and support departments. The role also involves overseeing community communication and supporting leadership with various clerical duties to ensure operational excellence.

This leadership opportunity suits candidates who thrive in dynamic environments and value a positive, solution-oriented mindset. Those hired will find themselves at the heart of community engagement, where their professional communication skills and confident presence can shine. Furthermore, the position offers a unique chance to be part of a culture that prioritizes integrity and teamwork, playing a crucial role in enhancing the overall resident and staff experience. Emphasis on collaboration and operational support makes this role both challenging and rewarding, with a clear impact on the community's daily function.

Claiborne Senior Living offers a supportive work environment where employees receive competitive benefits including medical, dental, vision, paid time off, life insurance, disability coverage, and access to an Employee Assistance Program. Additional perks like double time pay on major holidays, free employee meals, and an employee referral bonus further demonstrate Claiborne's commitment to valuing its team. This position is well-suited for those seeking a full-time role that combines customer service excellence with administrative leadership within the senior living industry.