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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $18.50
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Work Schedule

Standard Hours
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Benefits

Double time pay on major holidays
Free Employee Meals
Employee Referral Bonus
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
Disability insurance
Employee assistance program

Job Description

Claiborne Senior Living is a distinguished senior living community dedicated to providing exceptional care and a supportive environment for its residents. The community prides itself on fostering a culture of professionalism, accountability, and teamwork, ensuring that every resident feels valued and cared for. Claiborne Senior Living emphasizes a holistic approach to senior care that combines comfort, compassion, and community engagement. This commitment to quality and dedicated service has established Claiborne as a trusted name in senior living, known for its welcoming atmosphere and high standards.

The role of Lead Concierge at Claiborne Senior Living is a vital leadership position re... Show More

Job Requirements

  • High school diploma or equivalent
  • 2+ years of customer service or administrative experience (senior living, healthcare, or hospitality preferred)
  • Strong organizational skills and attention to detail
  • Professional communication skills and a confident presence
  • Proficiency in Microsoft Office and ability to learn new software systems (EHR/timekeeping systems a plus)
  • Ability to multitask and manage competing priorities
  • Positive, solution-oriented mindset

Job Qualifications

  • High school diploma or equivalent
  • 2+ years of customer service or administrative experience (senior living, healthcare, or hospitality preferred)
  • Strong organizational skills and attention to detail
  • Professional communication skills and a confident presence
  • Proficiency in Microsoft Office and ability to learn new software systems (EHR/timekeeping systems a plus)
  • Ability to multitask and manage competing priorities
  • Positive, solution-oriented mindset

Job Duties

  • Lead front desk operations and set the standard for hospitality and professionalism
  • Provide exceptional customer service to residents, guests, and staff
  • Support administrative and documentation processes to ensure accuracy and timeliness
  • Assist with onboarding coordination and serve as a liaison between departments
  • Maintain organized systems for records, billing support, and community communication
  • Support leadership with operational and clerical responsibilities
  • Ensure a welcoming, efficient, and responsive front desk environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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