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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Access your pay anytime
Benefit stipend
Paid Time Off
401(k) with employer match
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
HSA
FSA
LSA
accident insurance
Hospital Indemnity insurance
legal protection
Identity Theft Protection
Job Description
Resort Lifestyle Communities (RLC) is a renowned company dedicated to serving seniors with a mission that transcends a simple job description. RLC is a fast-growing, family-owned company that manages over 60 communities nationwide, providing a supportive leadership team and a beautiful, resort-style environment where employees and residents alike feel valued. At RLC, the core values of respect, honesty, kindness, compassion, and service excellence guide every interaction and decision within the communities. These values foster a culture centered on servant-hearted service, community involvement, and an unwavering commitment to enhancing the lives of seniors. The company’s success is anchored by four essential... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- Able to valet park vehicles safely
- Ability to work Tuesday-Saturday 7:00am to 3:30pm
- High school diploma or equivalent (GED)
- Strong problem-solving organizational and multitasking skills
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Adaptable and flexible to shifting priorities
- Willing to assist in various areas
- Team-oriented with proactive approach and attention to detail
- Knowledge of the local community preferred
- Intermediate proficiency in Microsoft Office (Outlook Word Excel)
- Ability to communicate effectively in English
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Organizational skills
- Multitasking skills in a fast-paced environment
- Adaptability and flexibility to shifting priorities
- Team-oriented with a proactive approach and attention to detail
- Knowledge of the local community preferred
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English with residents guests and staff
Job Duties
- Deliver an elevated first impression by greeting residents families and guests
- Provide valet parking services
- Offer excellent phone service
- Anticipate needs to create a seamless high-touch experience throughout the community
- Coordinate transportation
- Maintain accurate records
- Manage guest-suite reservations
- Assist with room-service requests
- Support dining during peak times
- Assist with event set-up
- Deliver responsible alcohol service
- Attend team meetings
- Collaborate to enhance resident experiences
- Support key community initiatives
- Manage office supply inventory
- Serve as a training partner for new Concierges on later shifts
- Provide leadership coverage when Managers are unavailable
- Respond quickly to emergencies
- Monitor call systems
- Coordinate with emergency services
- Guide residents through emergency procedures and severe weather situations
- Maintain cleanliness in common areas
- Ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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