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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
Double time pay on major holidays
Free Employee Meals
Up to $1,000 employee referral bonus (no limit)
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
Disability insurance
Employee assistance program
Job Description
Claiborne Senior Living is a respected senior living community dedicated to providing compassionate care and a welcoming environment for older adults. The community prides itself on fostering a culture where professionalism, accountability, and teamwork are paramount. With a commitment to delivering exceptional service, Claiborne Senior Living offers a supportive atmosphere for residents, their families, and the staff who serve them. Their community-oriented approach emphasizes integrity and attention to detail, ensuring that every aspect of the living experience exceeds expectations.
The Lead Concierge role at Claiborne Senior Living is a pivotal position that combines the responsibilities of front desk leader... Show More
The Lead Concierge role at Claiborne Senior Living is a pivotal position that combines the responsibilities of front desk leader... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of customer service or administrative experience
- Strong organizational skills and attention to detail
- Professional communication skills
- Proficiency in Microsoft Office
- Ability to multitask and manage competing priorities
- Positive, solution-oriented mindset
Job Qualifications
- High school diploma or equivalent
- 2+ years of customer service or administrative experience (senior living, healthcare, or hospitality preferred)
- Strong organizational skills and attention to detail
- Professional communication skills and a confident presence
- Proficiency in Microsoft Office and ability to learn new software systems (EHR/timekeeping systems a plus)
- Ability to multitask and manage competing priorities
- Positive, solution-oriented mindset
Job Duties
- Lead front desk operations and set the standard for hospitality and professionalism
- Provide exceptional customer service to residents, guests, and staff
- Support administrative and documentation processes to ensure accuracy and timeliness
- Assist with onboarding coordination and serve as a liaison between departments
- Maintain organized systems for records, billing support, and community communication
- Support leadership with operational and clerical responsibilities
- Ensure a welcoming, efficient, and responsive front desk environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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