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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.75
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Work Schedule

Standard Hours
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Benefits

Double time pay on major holidays
Free Employee Meals
Up to $1,000 employee referral bonus (no limit)
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
Disability insurance
Employee assistance program

Job Description

Claiborne Senior Living is a respected senior living community dedicated to providing compassionate care and a welcoming environment for older adults. The community prides itself on fostering a culture where professionalism, accountability, and teamwork are paramount. With a commitment to delivering exceptional service, Claiborne Senior Living offers a supportive atmosphere for residents, their families, and the staff who serve them. Their community-oriented approach emphasizes integrity and attention to detail, ensuring that every aspect of the living experience exceeds expectations.

The Lead Concierge role at Claiborne Senior Living is a pivotal position that combines the responsibilities of front desk leader... Show More

Job Requirements

  • High school diploma or equivalent
  • 2+ years of customer service or administrative experience
  • Strong organizational skills and attention to detail
  • Professional communication skills
  • Proficiency in Microsoft Office
  • Ability to multitask and manage competing priorities
  • Positive, solution-oriented mindset

Job Qualifications

  • High school diploma or equivalent
  • 2+ years of customer service or administrative experience (senior living, healthcare, or hospitality preferred)
  • Strong organizational skills and attention to detail
  • Professional communication skills and a confident presence
  • Proficiency in Microsoft Office and ability to learn new software systems (EHR/timekeeping systems a plus)
  • Ability to multitask and manage competing priorities
  • Positive, solution-oriented mindset

Job Duties

  • Lead front desk operations and set the standard for hospitality and professionalism
  • Provide exceptional customer service to residents, guests, and staff
  • Support administrative and documentation processes to ensure accuracy and timeliness
  • Assist with onboarding coordination and serve as a liaison between departments
  • Maintain organized systems for records, billing support, and community communication
  • Support leadership with operational and clerical responsibilities
  • Ensure a welcoming, efficient, and responsive front desk environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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