Lead Concessions Bartender- Ford Amphitheater

Colorado Springs, CO, USA|

Job Overview

Compensation

Hourly

Exact $17.95

Benefits

Medical insurance

Dental Insurance

Vision Insurance

retirement savings plan

Paid Time Off

Parental leave

Disability Coverage

Job Description

The Ford Amphitheater, developed and built by Notes Live, is a premier 8,000-capacity, state-of-the-art venue located in the vibrant Polaris Pointe development in Colorado Springs, Colorado. This dynamic venue hosts a wide variety of live events, concerts, and entertainment experiences, making it a cultural landmark in the region. The amphitheater is designed to accommodate large audiences with outstanding acoustics and modern amenities, offering both performers and guests an exceptional experience. The venue's strategic location in Colorado Springs makes it accessible and a favored destination for entertainment lovers from across the area. Aramark, a global leader in food services, facilities, and uniform services, proudly supports the Ford Amphitheater by delivering exceptional service that emphasizes attention to detail and superior customer service. Aramark’s commitment to excellence ensures that every event runs smoothly, and every guest enjoys a memorable experience.

Aramark is currently seeking a dedicated and skilled Lead Bartender to join the team at the Ford Amphitheater. This role is essential in maintaining the high standards of service associated with Aramark and the venue. The Lead Bartender will be responsible for conducting opening and closing inventory counts for each event, managing product orders, documenting product transfers during events, and overseeing the closing duties to ensure everything is in order. This position offers an hourly wage of $17.95, reflecting Aramark’s commitment to fair and competitive compensation. The Lead Bartender will be an integral part of the hospitality team, tasked with delivering excellent customer service by preparing and serving beverages, operating the point of sale system, and maintaining a clean and organized concession stand.

This position demands a blend of technical skills such as cash handling, inventory management, and beverage preparation, combined with strong interpersonal skills to ensure an outstanding guest experience. The Lead Bartender must adhere to all safety policies, alcohol service guidelines, and company procedures while fostering a welcoming atmosphere for all patrons. Additionally, this role requires flexibility, the ability to coordinate multiple tasks, and work independently within a fast-paced environment. Aramark also offers comprehensive benefit programs to eligible employees, including medical, dental, vision insurance, retirement savings plans such as 401(k), and paid time off including parental leave and disability coverage. Benefits vary depending on location and eligibility. This is a unique opportunity for individuals passionate about hospitality and guest service to join a prestigious venue's operations team and develop their career with a globally recognized company.

Job Requirements

21 years of age or older
Previous bartender experience preferred
Previous cash handling experience preferred
TEAM/ServSafe Alcohol Certification required (training provided if needed)
ServSafe or Food Safety Certification equivalent required (training provided if needed)
Basic math and counting skills required
Ability to lift, carry, push, and pull up to 25lbs
Ability to coordinate multiple tasks and meet schedules
Ability to work independently with limited supervision
Ability to accept change and new procedures
Willingness to exhibit the highest level of guest satisfaction skills

Job Qualifications

21 years of age or older
Previous bartender experience
Previous cash handling experience
TEAM/ServSafe Alcohol Certification - will be trained and certified upon hire (as needed)
ServSafe or Food Safety Certification equivalent - will be trained and certified upon hire (as needed)
Basic math and counting skills
Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
Ability to work independently with limited supervision
Exhibit and practice the highest level of guest satisfaction skills
Willingness to accept change and new procedures

Job Duties

Accurately operate a register/ Point of sale (POS) and handle cash and credit card transactions
Mix and serve both alcoholic and non-alcoholic beverages
Greet and assist customers while anticipating their needs
Count, organize and balance a cash drawer, fill out cashier slip and make deposits (as required)
Adheres to Aramark’s cash handling policies and procedures
Understand and be knowledgeable of the merchandise for sale to assist customers and accurately process transactions
Responsible for setting up, maintaining and tearing-down a concession stand - places inventory orders as needed during event and in preparation of next event
Accurately accounts for inventory at the beginning and end of each event
Places orders and documents product transfers during events
Complete opening and closing procedures as assigned based on operating hours
Always maintain a clean and sanitary work environment during service and at the end of shift
Ensure product at assigned location is stocked to appropriate levels throughout service and replenish items as need
Follow all safety policies and procedures
Adheres to all alcohol service policies and safe drinking guidelines including the checking of patron's valid identification to ensure minimum age requirements
Maintains excellent, friendly, and efficient customer service and positive demeanor towards guests, customers, clients, and co-workers
Ensures security of company assets
Accepts constructive feedback and provides ideas, concerns to and from leadership