
Lead Cashier/Crew Members Dunkin Donuts PEARL CITY - $18.50-$19.50/Hour, Full Time, Sign On Bonus...
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $16.75 - $20.25
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Dunkin' is a globally recognized brand in the quick-service restaurant industry, known primarily for its coffee and baked goods. With a strong commitment to quality and guest satisfaction, Dunkin' has established a unique place in the fast-food sector by providing a friendly and efficient customer experience. It operates numerous outlets where the primary focus is on delivering great guest experiences with consistency and enthusiasm. As part of a dynamic team, each crew member plays a crucial role in the smooth operation and success of each store, contributing to the brand's reputation and customer loyalty.
The Crew Member role at Dunkin' is designed for detail-oriented and customer-focused individuals who thrive in a fast-paced environment. This position is pivotal in ensuring that every guest receives their food and beverage orders prepared to operational standards and served in a welcoming manner, all while maintaining a clean and safe environment. Crew Members have daily responsibilities that include food preparation, customer service, and maintaining cleanliness throughout the establishment. Beyond these daily tasks, they also assist with restocking and housekeeping duties to ensure the store runs efficiently throughout their shift.
Additionally, the role may involve some supervisory responsibilities during shifts, especially in the absence of the Restaurant Manager or Assistant Manager. This includes assigning duties, balancing cash, processing bank deposits, and ensuring the restaurant complies with company policies and quality standards. Crew Members support training initiatives, assisting in the onboarding and development of new staff members by providing guidance on food preparation, cash handling, and safety procedures. The position demands flexibility with work hours, requiring availability on weekdays, weekends, and for various shifts including days, evenings, and nights.
Working conditions for this role include indoor work in a restaurant environment and, at times, outdoor tasks depending on weather conditions. It demands physical stamina due to continuous standing, frequent lifting of items up to 50 pounds, and various physical activities such as climbing, stooping, and walking. Mental demands include attention to detail, concentration, and the ability to perform basic mathematical tasks related to cash handling. Communication skills are essential as Crew Members continuously interact with customers, co-workers, and vendors, ensuring clear and effective exchange of information.
Employment type at Dunkin' may vary between full-time, part-time, and casual positions, accommodating different schedules and availability. This flexibility allows employees to balance work with their personal life while contributing to the store's operational success. Overall, the Crew Member position at Dunkin' offers a rewarding opportunity to be part of a well-established brand dedicated to exceptional service and quality, making it an ideal role for those passionate about the food service industry and guest satisfaction.
The Crew Member role at Dunkin' is designed for detail-oriented and customer-focused individuals who thrive in a fast-paced environment. This position is pivotal in ensuring that every guest receives their food and beverage orders prepared to operational standards and served in a welcoming manner, all while maintaining a clean and safe environment. Crew Members have daily responsibilities that include food preparation, customer service, and maintaining cleanliness throughout the establishment. Beyond these daily tasks, they also assist with restocking and housekeeping duties to ensure the store runs efficiently throughout their shift.
Additionally, the role may involve some supervisory responsibilities during shifts, especially in the absence of the Restaurant Manager or Assistant Manager. This includes assigning duties, balancing cash, processing bank deposits, and ensuring the restaurant complies with company policies and quality standards. Crew Members support training initiatives, assisting in the onboarding and development of new staff members by providing guidance on food preparation, cash handling, and safety procedures. The position demands flexibility with work hours, requiring availability on weekdays, weekends, and for various shifts including days, evenings, and nights.
Working conditions for this role include indoor work in a restaurant environment and, at times, outdoor tasks depending on weather conditions. It demands physical stamina due to continuous standing, frequent lifting of items up to 50 pounds, and various physical activities such as climbing, stooping, and walking. Mental demands include attention to detail, concentration, and the ability to perform basic mathematical tasks related to cash handling. Communication skills are essential as Crew Members continuously interact with customers, co-workers, and vendors, ensuring clear and effective exchange of information.
Employment type at Dunkin' may vary between full-time, part-time, and casual positions, accommodating different schedules and availability. This flexibility allows employees to balance work with their personal life while contributing to the store's operational success. Overall, the Crew Member position at Dunkin' offers a rewarding opportunity to be part of a well-established brand dedicated to exceptional service and quality, making it an ideal role for those passionate about the food service industry and guest satisfaction.
Job Requirements
- High school diploma or equivalent
- 1-2 years experience in customer service
- 1-2 years experience in cash handling
- 1-2 years experience in supervisory skills
- Ability to provide prompt, friendly and quality customer service
- Requires mathematical ability for proper cash handling
- Ability to perform stock/inventory duties
Job Qualifications
- High school diploma or equivalent
- 1-2 years experience in customer service
- 1-2 years experience in cash handling
- 1-2 years experience in supervisory skills
- Ability to provide prompt, friendly, and quality customer service
- Requires mathematical ability for proper cash handling
- Ability to perform stock/inventory duties
- Successfully completes all training including Dunkin' Donuts Online University requirements, basic restaurant training, and human resource training
Job Duties
- Respond to specific guest needs and resolve problems with a sense of urgency
- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience
- Adhere to brand standards and systems, delivering quality food and beverage to each guest
- Maintain a clean and neat workstation
- Complete thorough cleaning of guest areas as directed
- Complete all required training and support the training of other team members
- Prepare all products following appropriate recipes and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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