Job Overview

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Compensation

Hourly
Range $16.90 - $24.75
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
overtime pay

Job Description

Ulta Beauty (NASDAQ: ULTA) stands as the largest beauty retailer in North America and is widely recognized as the premier beauty destination for cosmetics, fragrances, skin care products, hair care products, and salon services. With a robust portfolio that includes over 25,000 products from about 500 well-established and emerging beauty brands across all categories and price points, Ulta Beauty caters to a diverse clientele seeking quality, variety, and the latest in beauty trends. The company also offers full-service salons in every store, providing expert hair, skin, brow, and makeup services which enhance the overall customer experience. Ulta Beauty has cultivated a vibrant environment characterized by energy, passion, and excitement – an atmosphere where artistry and the joy of discovery merge to create exhilarating buying experiences for its customers. The company’s dedication to transforming the world one shade, one lash, and one cut at a time reflects its commitment to the empowering nature of beauty. Ulta Beauty strongly believes in fostering a purpose-driven workplace built on a vision and mission that is lived daily through its values. It nurtures an inclusive culture where every voice is heard, contributions are valued and recognized, and ample growth opportunities are provided. This environment ensures that employees are part of a community that supports their professional development and personal fulfillment.

The Lead Cashier (LC) role at Ulta Beauty is essential to maintaining the efficiency and excellence of guest transactions, particularly at the cashwrap area within the store. The LC acts as a proactive leader, not only assisting with the training of new cashiers but also cross-training other associates, thereby contributing to a highly skilled, knowledgeable, and motivated team. This position requires a candidate who is experienced in cashiering and capable of driving loyalty results through a strong focus on key business performance metrics such as sales, guest experience, and loyalty program engagement including credit services. The Lead Cashier plays a critical role in supporting store leadership through responsibilities such as managing open and close register functions, conducting associate exit inspections, and overseeing cashier chat ins and chat outs.

Beyond operational duties, the LC role emphasizes passion for the guest experience by engaging every customer with personalized service and educating them on the benefits of Ulta Beauty’s Loyalty Life Cycle. This approach not only enhances customer satisfaction and loyalty but also contributes to achieving store goals. The position demands excellence in process adherence, including compliance with company policies, dress code, cash control, and overall store cleanliness and aesthetics. As a leader in the store, the Lead Cashier is expected to foster a culture of accountability, collaboration, and continuous improvement while ensuring that workstation displays and impulse fixtures remain organized, replenished, and visually appealing.

The pay range for the Lead Cashier position is competitive, ranging from $16.90 to $24.75 per hour, with exact compensation determined by factors such as education, qualifications, certifications, experience level, shift, location, and other organizational needs. Eligible full-time employees can benefit from paid time off, health, dental, vision, life, and disability coverage, while part-time employees also have access to dental, vision, life, and disability benefits. Ulta Beauty is committed to equal employment opportunities and considers all qualified applicants fairly, including those with criminal histories, in compliance with applicable laws such as the Fair Chance ordinances in cities like Los Angeles, San Francisco, and New York City.

Job Requirements

  • High school diploma preferred
  • Minimum 2 years relevant work experience preferred
  • Ability to delegate, multi-task, and problem-solve
  • Knowledge and passion for guest service
  • Competency in selling
  • Experience with customer service and conflict resolution
  • Experience in sales goal achievement and training
  • Proficiency with point of sale systems and Apple devices
  • Excellent communication skills
  • Strong interpersonal and collaboration skills
  • Ability to work independently and in a team
  • Ability to handle pressure and adapt to change
  • Flexible schedule including days, evenings, weekends, and holidays
  • Must be 18 years or older

Job Qualifications

  • High school diploma is preferred
  • 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
  • Proven ability to delegate, multi-task, and problem-solve
  • Demonstrated knowledge and passion for guest service and a competency for selling
  • Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
  • Demonstrated experience in exceeding sales goals and training new hires
  • Proficient with basic technology (e.g., Point of Sale system and Apple devices)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to build and maintain strong customer relationships
  • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

Job Duties

  • Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store
  • Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
  • Courteously handle sales, refunds, and exchanges
  • Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
  • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
  • Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
  • Maintain prompt, regular attendance

Job Criteria

Experience

No experience required


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