Lead Cashier

Springfield, MO, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

401(k)

Employee assistance program

Flexible spending account

Job Description

Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. The company operates both in physical stores and online, offering more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points. This includes Ulta Beauty's own private label products. Each Ulta Beauty store also features a full-service salon providing hair, skin, brow, and makeup services, making it a one-stop beauty destination for customers. Ulta Beauty is committed to creating an inclusive work environment where voices are heard, contributions are valued and recognized, and growth opportunities abound. As a company listed on NASDAQ under the symbol ULTA, Ulta Beauty embodies a mission of transforming the world one shade, one lash, and one cut at a time, driven by passion, artistry, and a love for beauty.

The Lead Cashier at Ulta Beauty plays a vital role in ensuring exceptional guest transactions and maintaining the highest standards of the cashwrap area, including cleanliness and presentation. This position requires someone experienced in cashiering who can assist in training new cashiers and cross-training other associates with a proactive approach to collaboration, leadership, and peer influence. The Lead Cashier supports the leadership team with critical tasks such as open and close register functions, associate exit inspections, and cashier chat ins and chat outs. The role focuses on driving loyalty results through performance in sales, guest services, and loyalty program promotion, including credit offerings. The position requires a passion for delivering an outstanding guest experience, excellence in operational processes, and consistently achieving exceptional results by engaging every guest around the benefits of Ulta Beauty's Loyalty Life Cycle.

The Lead Cashier is responsible for contributing to meeting or exceeding store goals related to retail and service sales, omni-channel initiatives, guest loyalty, and retail shrink reduction. They ensure all guests receive personalized, friendly service by greeting and engaging with them, recommending Ulta Beauty products and services, and booking appointments or supporting in-store events. The Lead Cashier manages replenishment and upkeep of cashwrap displays and impulse fixtures, maintaining a guest-ready environment. They contribute to a positive, inclusive store culture by supporting teammates, completing cashier chats and inspections, and staying knowledgeable about current beauty trends and products to better serve customers. Proficiency with POS systems and Apple devices, strong communication skills, and the ability to work both independently and collaboratively are essential. The role requires physical stamina for frequent mobility and moving merchandise.

Ulta Beauty values diversity, equity, and inclusion, encouraging applicants from underrepresented backgrounds and ensuring non-discriminatory hiring practices. The company offers a flexible schedule with shifts including days, evenings, weekends, and holidays. The Lead Cashier position requires the associate to be at least 18 years of age due to the responsibilities involved. Ulta Beauty is committed to providing reasonable accommodations to qualified individuals with disabilities. Working at Ulta Beauty provides an opportunity to be part of a dynamic team that is passionate about beauty and dedicated to making every customer's experience exceptional while advancing professional growth within the company.

Job Requirements

work a flexible schedule including days, evenings, weekends, and holidays
the role cannot be held by a minor and associates must be at least 18 years of age
continuous mobility throughout the store during shifts
frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching
frequent lifting or moving up to 25 lbs
ability to coordinate and manipulate objects continuously
high school diploma preferred
2 years of related experience preferred

Job Qualifications

high school diploma preferred
2 years of relevant work experience or equivalent combination of education and experience preferred
proven ability to delegate, multi-task, and problem-solve
demonstrated knowledge and passion for guest service and competency for selling
experience addressing guest concerns promptly and professionally
demonstrated experience in exceeding sales goals and training new hires
proficient with basic technology such as POS systems and Apple devices
excellent written and verbal communication
strong collaboration and interpersonal skills
ability to work independently and as part of a team
ability to build and maintain strong customer relationships
ability to react under pressure and be flexible and adaptable

Job Duties

contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
ensure each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging guests, personalizing service, and recommending products and services
courteously handle sales, refunds, and exchanges
pair guests with associates for makeup applications, skincare analysis, and product demonstrations
book appointments and support the execution of services and in-store events
take ownership over the replenishment, organization, and maintenance of cashwrap displays and impulse fixtures
maintain prompt, regular attendance