Lead Cashier

Longview, TX, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Employee assistance program

Training and Development

Job Description

Ulta Beauty is the largest North American beauty retailer and the premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. With over 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label, Ulta Beauty brings possibilities to life through the power of beauty every day. Each Ulta Beauty store offers a full-service salon featuring hair, skin, brow, and make-up services, providing a comprehensive and luxurious beauty shopping experience for customers. Ulta Beauty is committed to inclusivity and diversity, welcoming all qualified applicants and honoring fair chance hiring laws to create an equitable workplace environment.

The Lead Cashier (LC) at Ulta Beauty plays a crucial role in enhancing the efficiency of guest transactions while maintaining the highest cashwrap standards, including cleanliness and aesthetics. This position is perfect for someone with experience in cashiering who is eager to take on a leadership role by assisting in training new cashiers and cross-training other associates. The LC is a key player in driving loyalty program results, focusing on sales performance, guest experiences, and promoting credit services. Acting as a leader on the floor, the LC collaborates proactively with peers and supports the store’s leadership team by handling open and close register functions, conducting associate exit inspections, and managing cashier in/out chats.

This position demands a passion for delivering exceptional guest service, operational excellence, and achieving outstanding results through customer engagement and team leadership. The LC is responsible for creating an inviting and personalized experience for every guest, encouraging usage of Ulta Beauty’s Loyalty Life Cycle and credit benefits to drive customer loyalty and store revenue. Performance excellence, people development, and adherence to store processes define the core of this impactful role. Ulta Beauty values associates who are knowledgeable about industry trends, product ingredients, services, and are motivated to contribute positively to the store’s sales goals and professional environment.

Working as a Lead Cashier involves a blend of face-to-face customer interaction, team collaboration, and operational responsibilities, making it an ideal role for those passionate about beauty, sales, and leadership in a vibrant retail setting. This role is full-time and carries a dynamic schedule that includes days, evenings, weekends, and holidays, so flexibility and resilience under pressure are key. Being over 18 years old is a requirement to ensure full legal compliance with company policies. The role also demands physical activity including frequent bending, lifting up to 25 lbs., and moving throughout the store, appealing to candidates who are physically active and enjoy a fast-paced work environment.

Ulta Beauty’s commitment to employee development means that the Lead Cashier will have opportunities for continuous training and growth within the company. This includes brand and category education, professional development, and the chance to lead by example to peers and new hires. The workplace culture at Ulta Beauty emphasizes inclusivity, respect, and a shared passion for beauty, making it not just a job but a career destination for those who are enthusiastic about shaping the beauty shopping experience and advancing their retail leadership career.

Job Requirements

work a flexible schedule to include days, evenings, weekends, and holidays
the role of Lead Cashier cannot be held by a minor
any associate being hired or promoted into the role must be 18 years of age
ability to continuously move throughout the store during shift, including twisting
frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift
frequent lifting and/or moving up to 25 lbs. during shift
continuous coordination and manipulation of objects during shift

Job Qualifications

high school diploma preferred
2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
proven ability to delegate, multi-task, and problem-solve
demonstrated knowledge and passion for guest service and a competency for selling
experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
demonstrated experience in exceeding sales goals and training new hires
proficient with basic technology such as Point of Sale system and Apple devices
excellent written and verbal communication
strong collaboration and interpersonal skills
ability to work independently and as part of a team
ability to build and maintain strong customer relationships
ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

Job Duties

contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
courteously handle sales, refunds, and exchanges
ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
maintain prompt, regular attendance
contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed
take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals
assist in the training of new cashiers, and cross-training other associates in cashiering
stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance
drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty’s systems’ prompts
regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance
collaborate with managers and associates throughout the store to help grow the business
be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards
adhere to Ulta Beauty’s dress code
ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures
complete select register open and close functions as directed by the manager on duty
maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area
protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
execute other operational tasks as directed