Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k)
Professional development opportunities
flexible scheduling
Job Description
Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. Known for its expansive selection, Ulta Beauty features more than 25,000 products from approximately 500 established and emerging beauty brands across all categories and price points, including its own private label. Every Ulta Beauty location includes a full-service salon that offers hair, skin, brow, and makeup services, creating an all-encompassing beauty experience for customers. The company's mission is to transform the world one shade, one lash, and one cut at a time, acknowledging the power and impact of beauty in everyday lives.
Ulta Beauty prides itself on fostering an environment full of energy, passion, and excitement—a place where the joy of discovery and uncommon artistry come together to provide exhilarating buying experiences for true beauty enthusiasts. The company values vision, mission, and lived values, ensuring that employees' voices are heard, contributions recognized, and opportunities for growth are abundant. Ulta Beauty is committed to creating an inclusive workplace where diversity and unique perspectives are celebrated and leveraged toward shared success.
The Lead Cashier role at Ulta Beauty plays a critical part in ensuring the efficiency and excellence of guest transactions and maintaining high standards at the cashwrap. This position is integral to delivering exceptional guest experiences by coaching and training new cashiers and cross-training other associates. The Lead Cashier drives key performance indicators, particularly focusing on sales, guest loyalty programs, and adherence to operating procedures and compliance standards.
This role involves more than transactional duties—it is about fostering meaningful guest interactions by greeting and engaging every customer, personalizing their service needs, and recommending products and services that enhance their beauty routine. The Lead Cashier also plays a supportive leadership role by assisting with open and close register functions, managing cashier chats and exit inspections, and ensuring the cashwrap maintains its cleanliness and organization to present a guest-ready environment at all times.
On the people front, the Lead Cashier contributes to an inclusive environment that elevates teammates, peers, and guests. They take initiative in staying well-informed about industry trends and product knowledge to better serve guests and boost sales performance. By sharing the benefits of the Ulta Beauty loyalty program and credit offers, the Lead Cashier helps drive store and individual loyalty goals, creating excitement and accountability among associates.
The role demands strong problem-solving skills, the ability to multitask, and efficient delegation to maintain smooth operations during shifts. The Lead Cashier is expected to uphold company policies, safety standards, and loss prevention measures to protect company assets. Additionally, this role requires physical stamina due to continuous movement throughout the store and frequent bending, lifting, and reaching during shifts.
Ulta Beauty values leadership qualities in its team members, especially those who can influence peers positively and support a collaborative team environment. Regular participation in ongoing training and professional development is encouraged to stay current on brand and category knowledge, ultimately driving sales excellence. The Lead Cashier contributes to the broader success of the store by collaborating effectively with managers and associates to grow the business.
Overall, a career as a Lead Cashier at Ulta Beauty offers a dynamic environment where customer service excellence meets leadership development, in a company that prioritizes diversity, innovation, and the empowerment of every employee and guest. This role is vital to delivering a seamless, personalized Ulta Beauty experience and supporting the company's enduring reputation as a beauty industry leader.
Ulta Beauty prides itself on fostering an environment full of energy, passion, and excitement—a place where the joy of discovery and uncommon artistry come together to provide exhilarating buying experiences for true beauty enthusiasts. The company values vision, mission, and lived values, ensuring that employees' voices are heard, contributions recognized, and opportunities for growth are abundant. Ulta Beauty is committed to creating an inclusive workplace where diversity and unique perspectives are celebrated and leveraged toward shared success.
The Lead Cashier role at Ulta Beauty plays a critical part in ensuring the efficiency and excellence of guest transactions and maintaining high standards at the cashwrap. This position is integral to delivering exceptional guest experiences by coaching and training new cashiers and cross-training other associates. The Lead Cashier drives key performance indicators, particularly focusing on sales, guest loyalty programs, and adherence to operating procedures and compliance standards.
This role involves more than transactional duties—it is about fostering meaningful guest interactions by greeting and engaging every customer, personalizing their service needs, and recommending products and services that enhance their beauty routine. The Lead Cashier also plays a supportive leadership role by assisting with open and close register functions, managing cashier chats and exit inspections, and ensuring the cashwrap maintains its cleanliness and organization to present a guest-ready environment at all times.
On the people front, the Lead Cashier contributes to an inclusive environment that elevates teammates, peers, and guests. They take initiative in staying well-informed about industry trends and product knowledge to better serve guests and boost sales performance. By sharing the benefits of the Ulta Beauty loyalty program and credit offers, the Lead Cashier helps drive store and individual loyalty goals, creating excitement and accountability among associates.
The role demands strong problem-solving skills, the ability to multitask, and efficient delegation to maintain smooth operations during shifts. The Lead Cashier is expected to uphold company policies, safety standards, and loss prevention measures to protect company assets. Additionally, this role requires physical stamina due to continuous movement throughout the store and frequent bending, lifting, and reaching during shifts.
Ulta Beauty values leadership qualities in its team members, especially those who can influence peers positively and support a collaborative team environment. Regular participation in ongoing training and professional development is encouraged to stay current on brand and category knowledge, ultimately driving sales excellence. The Lead Cashier contributes to the broader success of the store by collaborating effectively with managers and associates to grow the business.
Overall, a career as a Lead Cashier at Ulta Beauty offers a dynamic environment where customer service excellence meets leadership development, in a company that prioritizes diversity, innovation, and the empowerment of every employee and guest. This role is vital to delivering a seamless, personalized Ulta Beauty experience and supporting the company's enduring reputation as a beauty industry leader.
Job Requirements
- work a flexible schedule including days, evenings, weekends, and holidays
- must be at least 18 years of age
- continuous mobility throughout the store during shift
- frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift
- frequent lifting and/or moving up to 25 lbs during shift
- ability to comply with Ulta Beauty’s policies, procedures, and dress code
Job Qualifications
- high school diploma preferred
- 2 years of relevant work experience or equivalent combination of education and experience preferred
- proven ability to delegate, multi-task, and problem-solve
- demonstrated knowledge and passion for guest service
- experience addressing guest concerns promptly and professionally
- demonstrated experience in exceeding sales goals and training new hires
- proficient with basic technology such as Point of Sale system and Apple devices
- excellent written and verbal communication
- strong collaboration and interpersonal skills
- ability to work independently and as part of a team
- ability to build and maintain strong customer relationships
- ability to react under pressure and adapt to change
Job Duties
- contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
- ensure that each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending products and/or services
- courteously handle sales, refunds, and exchanges
- book appointments for and support the execution of services and in-store events
- take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures
- assist in the training of new cashiers and cross-training other associates in cashiering
- support the leadership team with cashier chat ins and chat outs as well as associate exit inspections
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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