Lead Cashier

Temple, TX, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

flexible schedule

Job Description

Ulta Beauty, listed on NASDAQ under the ticker ULTA, stands as the largest beauty retailer in North America and a premier destination for cosmetics, fragrances, skincare, haircare products, and salon services. The company prides itself on offering a vast array of more than 25,000 products sourced from approximately 500 renowned and emerging beauty brands. This expansive selection covers all categories and price points, including Ulta Beauty’s own private label offerings. Beyond retail, Ulta Beauty also provides full-service salons in every store location, featuring professional hair, skin, brow, and makeup services. The company fosters an environment where creativity, passion, and customer engagement merge to create extraordinary shopping experiences for beauty enthusiasts. With a commitment to inclusive hiring practices, Ulta Beauty embraces diversity and offers equal employment opportunities to all qualified applicants, including those with criminal histories, in accordance with applicable state and local laws.

The Lead Cashier role at Ulta Beauty is vital to ensuring efficient and exceptional guest service at the cashwrap. This position demands a skilled, experienced cashier who not only executes transactions with precision but also elevates the guest experience through personalized interaction and product recommendations. The Lead Cashier acts as a collaborative leader by training new cashiers and cross-training associates while fostering a positive and productive work environment. They help drive the store’s sales, loyalty program success, and operational compliance by maintaining cleanliness, managing cash controls, and ensuring all company policies and procedures are upheld. The Lead Cashier also plays a crucial role in supporting the store’s leadership team with various operational tasks, including opening and closing registers and conducting associate inspections.

Performing the role effectively requires a demonstrated passion for excellent guest service, proficiency with point-of-sale technology, and the ability to multitask and solve problems under pressure. This position offers opportunities for growth and professional development within a vibrant beauty retail environment committed to innovation and customer satisfaction. Work schedules are flexible and may include days, evenings, weekends, and holidays, catering to the retail industry’s dynamic nature. The Lead Cashier position also emphasizes safety and well-being, ensuring that all physical requirements and accommodations align with company standards. Overall, this role provides an exciting chance to partner with a leading brand that celebrates beauty's power and transforms lives through every guest interaction.

Job Requirements

work a flexible schedule including days, evenings, weekends, and holidays
the role cannot be held by a minor
must be 18 years of age or older
ability to continuously move throughout the store during shifts including twisting
ability to frequently bend, pull, push, crouch, stoop, twist, and reach
ability to frequently lift or move up to 25 pounds
continuous coordination and manipulation of objects during shift
able to comply with company dress code and workplace safety policies

Job Qualifications

high school diploma is preferred
2 years of relevant work experience or equivalent combination of education and relevant experience preferred
proven ability to delegate, multitask, and problem-solve
demonstrated knowledge and passion for guest service and competency in selling
experience addressing guest concerns and questions promptly and professionally
demonstrated experience in exceeding sales goals and training new hires
proficient with basic technology such as Point of Sale systems and Apple devices
excellent written and verbal communication skills
strong collaboration and interpersonal skills
ability to work independently and as part of a team
ability to build and maintain strong customer relationships
ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable

Job Duties

contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
ensure that each guest receives exceptional service by providing a guest-friendly environment including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
courteously handle sales, refunds, and exchanges
ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest service experience
book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
maintain prompt, regular attendance
contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed
take the initiative to stay informed about new and existing industry trends, products, and services and be knowledgeable about these to better serve guests
share the benefits of guest loyalty programs, including credit and the Ulta Beauty app, with guests and lead associates to do the same
assist in training new cashiers and cross-training other associates in cashiering
stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance
drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience and following Ulta Beauty’s system prompts
regularly participate in ongoing training including brand and category education to enable continuous professional development and drive sales performance
collaborate with managers and associates throughout the store to help grow the business
be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards
adhere to Ulta Beauty's dress code
ensure the completion of all transactions including guest returns and associate transactions and proper control of cash and media at the cashwrap
complete select register open and close functions as directed
maintain outstanding store standards and cleanliness including at the cashwrap, sales floor, restrooms, backroom, and break area
protect company assets and minimize loss by ensuring all store standards and operating procedures are met including workplace safety, inventory control, and loss prevention
execute other operational tasks as directed