Lead Cashier

San Jose, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $18.45 - $25.50

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

overtime pay

Job Description

Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. Established with a mission to transform the world through beauty, Ulta Beauty offers an extensive selection of more than 25,000 products from approximately 500 well-known and emerging beauty brands. This includes a diverse range of options that cater to all beauty lovers, spanning various categories and price points. Ulta Beauty's stores not only provide high-quality products but also feature full-service salons that deliver hair, skin, brow, and makeup services, making every visit a comprehensive beauty experience. The company is committed to fostering an inclusive workplace where growth opportunities are abundant, voices are heard, and individual contributions are valued and recognized. Employees at Ulta Beauty play a pivotal role in delivering exceptional customer experiences rooted in passion, artistry, and a joy for discovery.

The Lead Cashier (LC) position at Ulta Beauty is a vital role within the store’s operations. It is designed for individuals who are experienced in cashiering and have the ability to lead, influence, and collaborate effectively with their peers. The LC holds significant responsibilities, including ensuring the smooth and efficient processing of guest transactions and maintaining high standards of cleanliness and aesthetics at the cashwrap. This role extends beyond cashier duties as it includes assisting in training new cashiers and cross-training other store associates. The Lead Cashier plays an essential part in driving sales performance, guest loyalty, and customer satisfaction. This is achieved through personalized guest interactions, promoting loyalty programs and credit options, and supporting the execution of in-store events and services.

Holding a strong focus on people, the LC fosters an inclusive environment that encourages teamwork and professional growth. They participate actively in ongoing training programs and stay informed about industry trends and products to provide guests with knowledgeable recommendations. The Lead Cashier also supports store leadership by managing register open and close functions, conducting associate exit inspections, and ensuring compliance with company policies and standards. This position is ideal for candidates who are passionate about delivering exceptional guest experiences and who thrive in dynamic retail settings that emphasize performance, process excellence, and people development. The hourly pay range for this position is $18.45 - $25.50, with eligibility for benefits such as paid time off, health, dental, vision, life, and disability insurance for full-time associates. Part-time employees are eligible for dental, vision, life, and disability benefits. Ulta Beauty promotes equal opportunity employment and encourages applications from diverse backgrounds, reinforcing its commitment to inclusivity and fairness in hiring.

Job Requirements

Work a flexible schedule including days, evenings, weekends, and holidays
Lead Cashier must be at least 18 years of age
Must be able to perform physical tasks including frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching
Must be able to lift and/or move up to 25 lbs
Must have continuous mobility and coordination during shifts
Adherence to Ulta Beauty dress code
Availability to comply with company policies and standards
Eligibility to work in the location and pass any required background checks
Willingness to engage in learning and training opportunities
Ability to provide exceptional guest service at all times

Job Qualifications

High school diploma preferred
2 years of relevant work experience or equivalent combination of education and experience preferred
Proven ability to delegate, multi-task, and problem-solve
Demonstrated knowledge and passion for guest service and competency for selling
Experience addressing guests concerns and questions promptly and professionally
Demonstrated experience in exceeding sales goals and training new hires
Proficient with basic technology such as Point of Sale systems and Apple devices
Excellent written and verbal communication skills
Strong collaboration and interpersonal skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships
Ability to react under pressure and use good judgment
Flexible and adaptable to changing work conditions

Job Duties

Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
Ensure exceptional guest service by greeting and engaging guests, personalizing service, and recommending products and services
Handle sales, refunds, and exchanges courteously
Pair guests with associates for makeup applications, skincare analysis, and product demonstrations to enhance sales and guest experience
Book appointments and support in-store events to deliver an unrivaled guest experience
Take ownership of replenishment, organization, and maintenance of cashwrap displays and impulse fixtures
Support the leadership team with open and close register functions, cashier chat ins and chat outs, and associate exit inspections
Assist in training new cashiers and cross-training other associates
Ensure compliance with company policies and procedures including cash and media controls
Maintain store cleanliness including the cashwrap, sales floor, restrooms, backroom, and break areas
Protect company assets and minimize loss by adhering to store standards and loss prevention practices
Stay informed on industry trends, product knowledge, and loyalty programs to better serve guests
Participate in ongoing training to enhance professional development and drive sales performance
Collaborate with managers and associates to grow the business and drive cashier accountability in delivering the Ulta Beauty brand experience