Lead Cashier

Spokane Valley, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $17.50 - $26.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

overtime pay

Job Description

Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skincare products, hair care products, and salon services. Known for offering more than 25,000 products from approximately 500 well-established and emerging beauty brands, Ulta Beauty provides an inclusive and dynamic shopping experience for beauty enthusiasts. Each store not only provides an extensive range of beauty supplies but also features a full-service salon with hair, skin, brow, and makeup services, making it a one-stop location for all beauty needs. Ulta Beauty is committed to transforming the world through the power of beauty, creating an empowering experience by blending energy, passion, discovery, and artistry for its guests. The company values inclusivity, growth, and recognizing contributors, offering employees numerous opportunities to develop professionally within a supportive environment.

The Lead Cashier position at Ulta Beauty offers a unique role centered around ensuring the efficiency of guest transactions and maintaining excellence at the cashwrap area. As a Lead Cashier, the individual is responsible for setting and upholding high standards of cleanliness and aesthetics at the checkout areas and providing exceptional customer service. This role goes beyond traditional cashier responsibilities; it involves assisting in the training of new cashiers, cross-training other associates, and collaborating with peers to meet business goals. The Lead Cashier plays a critical role in driving loyalty results by focusing on sales, guest experience, and effective operations. Operational tasks include managing transactions, adhering to company policies, and maintaining overall store standards. This position demands a passion for guest experience and process excellence, with a focus on delivering exceptional results by engaging every customer on Ulta’s loyalty program benefits. Working in this role means supporting the broader leadership team with opening and closing register functions and helping to maintain team performance through inspections and accountability. The role is essential to creating a guest-friendly environment that personalizes service and encourages repeat business, making it an integral part of Ulta Beauty's mission to inspire beauty.

Job Requirements

High school diploma preferred
Two years of relevant work experience or equivalent combination of education and experience preferred
Must be at least 18 years of age
Ability to work a flexible schedule including days, evenings, weekends, and holidays
Ability to continuously move throughout the store during shift including twisting, bending, pulling, pushing, crouching, stooping, and reaching
Ability to frequently lift or move up to 25 lbs
Ability to coordinate and manipulate objects continuously during shift
Must adhere to company dress code and policies
Must complete cash and transaction handling duties accurately
Must comply with workplace safety and loss prevention procedures
Must participate in ongoing training and development
Must support an inclusive team environment and company mission.

Job Qualifications

High school diploma preferred
Two years of relevant work experience or equivalent combination of education and experience preferred
Proven ability to delegate, multi-task, and problem-solve
Demonstrated knowledge and passion for guest service and selling
Experience addressing guest concerns promptly and professionally
Experience exceeding sales goals and training new hires
Proficient with basic technology such as Point of Sale systems and Apple devices
Excellent written and verbal communication skills
Strong collaboration and interpersonal skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships
Ability to react under pressure, use good judgment, and be adaptable.

Job Duties

Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging guests, personalizing service, and recommending products or services
Courteously handle sales, refunds, and exchanges
Ensure each guest receives personalized service by pairing them with associates for makeup applications, skincare analysis, and product demonstrations
Book appointments and support the execution of in-store services and events
Maintain replenishment, organization, and maintenance of cashwrap displays and supplies
Support leadership with cashier chat ins and chat outs and associate exit inspections
Assist in training new cashiers and cross-training associates
Drive cashier accountability for delivering the Ulta Beauty brand experience and following systems prompts
Ensure compliance with company policies, procedures, and standards at the cashwrap
Complete open and close register functions as directed
Maintain overall store cleanliness including cashwrap, sales floor, restrooms, backroom, and break areas
Protect company assets and minimize loss by enforcing store standards and operating procedures
Participate in ongoing training for professional development and sales performance.