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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $23.65
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a prominent healthcare company dedicated to enriching the lives of seniors by promoting a supportive, compassionate, and empowering environment. Renowned for its commitment to providing seniors with quality care and services, Sunrise has been certified multiple times as a Great Place to Work®. This certification not only reflects the organization's dedication to fostering an exceptional workplace culture but also highlights its reputation as a respected leader in senior living communities nationwide. Sunrise Senior Living operates a network of residential communities that offer personalized care tailored to meet the unique needs of each resident. These communities are... Show More
Job Requirements
- High school diploma or GED strongly preferred and may be required per state/provincial regulations
- Ability to read and write and communicate effectively with care managers, community managers, residents, and family members
- Maintain CPR, first aid, medication management, and other applicable certifications as required by Sunrise and state/provincial regulations
- Must be at least 18 years of age
- Previous experience working with seniors and desire to serve and care for seniors
- Demonstrate leadership competencies
- Ability to make choices, decisions, and act in residents' best interests
Job Qualifications
- High School diploma or GED strongly preferred and may be required per state/provincial regulations
- Ability to read and write and communicate effectively with Care Managers, Community Managers, residents, and family members
- Maintain CPR, First Aid, Medication Management, and other applicable certifications as required by Sunrise and state/provincial regulations
- Must be at least 18 years of age
- Previous experience working with seniors and desire to serve and care for seniors
- Demonstrate leadership competencies
- Ability to make choices, decisions, and act in residents' best interests
Job Duties
- Provide supervisory support by taking attendance at the beginning of every shift, managing call-offs/no shows, sending open shift messages, and responding to shift requests
- Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their Individualized Service Plans (ISP)
- Assist with meal service in dining room and coach team members on hospitality standards during meal service
- Document care and services provided to residents accurately, review care manager documentation throughout shift, and identify and bridge gaps in documentation by coaching team members
- Ensure compliance with Sunrise's Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required
- Display and encourage flexibility in work schedule by working holidays, evenings, weekends, and additional shifts when necessary
- Prepare for shift by obtaining resident group assignments before care managers arrive and print and hand out to appropriate care managers
- Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers
- Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts
- Cross train and possess credential (including certifications where required) to safely administer medications if needed during times of high volume or unexpected absence
- Lead by example when clocking in/out and taking proper meal/rest breaks
- Participate in group interview process including job preview video and community tour
- Support onboarding of new team members including shadowing and skills demonstration
- Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards and actively support safety practices
- Report incidents and complete appropriate paperwork immediately
- Communicate any observed or suspected resident change of condition to the department care coordinator and assist care coordinators when required in development and/or updates to ISPs and communicating with residents and families
- Prevent and handle conflict by working with the team towards solutions and communicate issues to department care coordinator when necessary
- Contribute to care manager annual performance review by providing feedback to department care coordinator
- Project a positive, professional, and friendly image through action, words, and dress
- Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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