Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.79
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
Dental Insurance
Employee assistance program
employee discount
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Parental leave
Professional development assistance
Retirement Plan
Vision Insurance
Job Description
United Ground Express is a leading provider of essential ground handling services within the aviation industry. As a vital extension of the United Airlines network, the company specializes in ensuring that aircraft are clean, safe, and efficiently serviced to support seamless flight operations. Operating at numerous airports nationwide, including the major hub at Denver International Airport, United Ground Express prides itself on delivering high-quality service with a focus on safety, reliability, and customer satisfaction. The company is committed to fostering an inclusive and diverse workplace that values teamwork, integrity, and continuous improvement.
The position of Lead Cabin Appearance Agent at United Ground Express offers a dynamic and rewarding opportunity for individuals passionate about aviation operations and leadership. This role is fundamental in maintaining the cleanliness and comfort of aircraft cabins, directly impacting the passenger experience. As a Lead Cabin Appearance Agent, you will be responsible for overseeing the daily cabin cleaning operations, ensuring all aircraft interiors are spotless and well-stocked. This includes removing trash, cleaning lavatories, replenishing magazines, and sanitizing floors, seats, trays, and galley areas.
The position also requires performing daily equipment checks and security searches to maintain compliance with safety standards. Wearing appropriate personal protective equipment, such as face shields and hearing protection, is mandatory to ensure health and safety standards. Beyond these duties, the Lead Agent will manage and coordinate the tasks of the cleaning crew, provide guidance and coaching to team members, and communicate effectively with supervisory staff and other hub services agents.
The role demands a high level of attention to detail, strong organizational skills, and the ability to work efficiently under time constraints, especially in a fast-paced airport environment. Candidates must be alert to the surroundings, including moving vehicles and aircraft, and proficient in using communication devices such as radios. The job also involves handling sensitive information such as aircraft weight and balance loading instructions and hazardous material identification. Candidates must be legally authorized to work in the United States without sponsorship and be able to work flexible hours including day and night shifts, weekends, holidays, and mandatory overtime based on operational needs.
Pay for this position is competitive at $20.79 per hour, reflecting the importance of the role within airline ground operations. Employment is on-site at Denver International Airport, ensuring direct involvement in the day-to-day activities that keep airline operations running smoothly. United Ground Express offers a supportive and growth-oriented work environment with opportunities for career advancement for those dedicated to the profession.
This role is ideal for individuals who enjoy hands-on work and leadership responsibilities within a team setting and who thrive in an environment that values safety, professionalism, and customer service excellence. You will join a committed team that plays a crucial part in delivering a positive experience for airline passengers and supporting the efficiency of airline schedules. United Ground Express is an equal opportunity employer dedicated to fostering diversity and inclusion across all levels of operations.
The position of Lead Cabin Appearance Agent at United Ground Express offers a dynamic and rewarding opportunity for individuals passionate about aviation operations and leadership. This role is fundamental in maintaining the cleanliness and comfort of aircraft cabins, directly impacting the passenger experience. As a Lead Cabin Appearance Agent, you will be responsible for overseeing the daily cabin cleaning operations, ensuring all aircraft interiors are spotless and well-stocked. This includes removing trash, cleaning lavatories, replenishing magazines, and sanitizing floors, seats, trays, and galley areas.
The position also requires performing daily equipment checks and security searches to maintain compliance with safety standards. Wearing appropriate personal protective equipment, such as face shields and hearing protection, is mandatory to ensure health and safety standards. Beyond these duties, the Lead Agent will manage and coordinate the tasks of the cleaning crew, provide guidance and coaching to team members, and communicate effectively with supervisory staff and other hub services agents.
The role demands a high level of attention to detail, strong organizational skills, and the ability to work efficiently under time constraints, especially in a fast-paced airport environment. Candidates must be alert to the surroundings, including moving vehicles and aircraft, and proficient in using communication devices such as radios. The job also involves handling sensitive information such as aircraft weight and balance loading instructions and hazardous material identification. Candidates must be legally authorized to work in the United States without sponsorship and be able to work flexible hours including day and night shifts, weekends, holidays, and mandatory overtime based on operational needs.
Pay for this position is competitive at $20.79 per hour, reflecting the importance of the role within airline ground operations. Employment is on-site at Denver International Airport, ensuring direct involvement in the day-to-day activities that keep airline operations running smoothly. United Ground Express offers a supportive and growth-oriented work environment with opportunities for career advancement for those dedicated to the profession.
This role is ideal for individuals who enjoy hands-on work and leadership responsibilities within a team setting and who thrive in an environment that values safety, professionalism, and customer service excellence. You will join a committed team that plays a crucial part in delivering a positive experience for airline passengers and supporting the efficiency of airline schedules. United Ground Express is an equal opportunity employer dedicated to fostering diversity and inclusion across all levels of operations.
Job Requirements
- Minimum of 18 years old
- Must possess a valid state issued driver's license
- Excellent communication skills
- Must be able to read, write, and speak English fluently
- Ability to operate a computer/tablet to enter and retrieve data
- Must be willing and able to perform a variety of physical activities including bending, stooping, climbing, and working in tight spaces
- Must be alert to moving vehicles or aircraft and use radio equipment
- Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
- Eligibility to obtain necessary credentials and clearances FAA, TSA, Port Authority, U.S. Customs and U.S. Postal per local requirements
- Legally authorized to work in the United States without sponsorship
- Must be able to work during day and night shifts, weekends, and holidays
- mandatory overtime may be required based on operational need
- Successful completion of interview required to meet job qualifications
Job Qualifications
- Minimum of 18 years old
- Must possess a valid state issued driver's license
- Excellent communication skills
- Must be able to read, write, and speak English fluently
- Ability to operate a computer/tablet to enter and retrieve data
- Must be willing and able to perform a variety of physical activities including, bending, stooping, climbing, and working in tight spaces
- Must be able to be alert to moving vehicles or aircraft and use radio equipment
- Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
- Eligibility to obtain necessary credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal) per local requirements
- Legally authorized to work in the United States without sponsorship
- Must be able to work during day and night shifts, weekends, and holidays
- mandatory overtime may be required based on operational need
- Successful completion of interview required to meet job qualifications
Job Duties
- Remove all trash from aircraft and clean and restock all lavatories and soiled magazines
- Clean aircraft floor, galley, all seats, seat back pockets, and tray tables
- Complete daily equipment checks and associated checklists, including security searches
- Use personal protective equipment, including a face shield and hearing protection
- Manage the daily operation to ensure all assigned tasks are completed efficiently and thoroughly
- Provide direction, instruction and coaching to employees as needed
- Work closely with dispatchers and supervisors to ensure employee assignments are followed and completed correctly
- Effectively communicate with all hub services agents
- Ensure any injuries, incidents, accidents, and/or customer service issues are properly reported and processed
- Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
- Ensure the operation functions in a safe, caring, dependable and efficient manner at all times
- Perform other duties, as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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