Lead Bartender (Sazerac Bar)

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $6.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Flexible spending account

401k Retirement Plan

Employee assistance program

Paid Time Off

Job Description

Hilton is a globally recognized leader in the hospitality industry, known for its commitment to excellence, innovation, and creating exceptional guest experiences. Founded in 1919, Hilton has become synonymous with quality accommodations and world-class service. The company operates a diverse portfolio of hotels and resorts ranging from luxurious full-service properties to mid-priced hotels and extended-stay suites. Hilton's vision is to fill the earth with the light and warmth of hospitality, which is reflected in their dedication to both guests and team members. They pride themselves on fostering an award-winning workplace culture that values integrity, leadership, teamwork, and ownership across their global operations.

The Bartender role at Hilton offers a unique opportunity to be part of this esteemed organization and contribute to its guest-centric approach. As a Bartender, you will play a crucial role in delivering outstanding service by preparing and serving beverages and food with exceptional attention to quality and detail. You will be responsible for maintaining a well-stocked and organized bar, ensuring compliance with safety and health regulations, and fostering a welcoming atmosphere for guests. This position emphasizes the importance of guest satisfaction, professional interaction, and teamwork to uphold the high standards Hilton is known for. Employment type specifics and salary details may vary by location but typically include comprehensive benefits and competitive compensation commensurate with experience and qualifications.

In this role, you will engage with guests to create memorable experiences by providing prompt, courteous service that aligns with Hilton's values. Your in-depth knowledge of beverage menus and hotel offerings will allow you to confidently answer questions and make tailored recommendations that enhance guest enjoyment. You will also be entrusted with handling cash and register transactions accurately, managing inventory for quality assurance, and addressing guest concerns with professionalism. Team collaboration and adherence to operating procedures are essential aspects of the role. Hilton supports its team members with ongoing training, a positive work environment, and numerous employee benefits, making it an ideal place to build and grow your hospitality career.

Job Requirements

High school diploma or equivalent
Previous experience in bartending or customer service
Knowledge of drink preparation and standard recipes
Ability to manage cash transactions and POS system
Strong communication and interpersonal skills
Ability to check IDs and manage guest intoxication
Ability to maintain bar cleanliness and organization
Willingness to follow safety and regulatory procedures
Ability to work flexible hours including nights and weekends

Job Qualifications

High school diploma or equivalent
Previous experience as a bartender or in a customer service role preferred
Knowledge of drink mixing and beverage preparation
Strong interpersonal and communication skills
Ability to handle cash and operate POS systems accurately
Understanding of food safety and alcohol service regulations
Ability to work in a fast-paced environment and maintain professionalism

Job Duties

Provide outstanding customer service, ensuring guests feel welcomed and valued
Serve beverages and food promptly, accurately, and courteously, following standard recipes and portion control
Maintain in-depth knowledge of the beverage menu, ingredients, and other hotel outlets to confidently answer guest questions and make recommendations
Prepare, stock, and maintain the bar, including garnishes, perishables, and supplies, based on daily projections
Handle cash and register transactions accurately, ensuring accountabilities for all beverages served
Check guests for proper identification and manage guest inebriation according to training and local liquor laws
Maintain cleanliness and organization of the bar and surrounding areas, adhering to operating procedures
Promote Hilton services and facilities to guests and suppliers
Take personal responsibility for guest satisfaction, resolving issues promptly and professionally
Collaborate effectively with team members, providing support and clear communication
Follow all safety procedures and report any accidents or incidents to management
Perform additional reasonable duties as assigned by management