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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) match
Tuition Reimbursement
Pet insurance
employee discount
Job Description
Loews New Orleans Hotel is a distinguished establishment located in the vibrant Warehouse District of New Orleans, a city famously celebrated for its charm and romance, immortalized by Tennessee Williams. As part of Loews Hotels & Co, founded in 1960, this hotel is part of a larger network of iconic hotels and resorts throughout the United States renowned for delivering exceptional hospitality experiences. Loews Hotels & Co values a diverse and welcoming environment where team members are encouraged to grow and make meaningful impacts in their careers. Positioned in the cultural crossroads of New Orleans, Loews New Orleans Hotel perfectly... Show More
Job Requirements
- High school diploma or GED equivalent
- TIPS or equivalent beverage certification
- experience in beverage service or bartending
- ability to work flexible schedules including weekends and holidays
- strong interpersonal skills
- ability to multitask efficiently during busy hours
- knowledge of beverage products including fine wines, liquors, beers, and sake
- excellent customer service skills
- ability to work collaboratively in a team environment
- self-motivated and proactive in improving operations.
Job Qualifications
- High school diploma or GED equivalent
- thorough knowledge of up-scale beverage service operations
- TIPS or equivalent beverage certification
- ability to maintain effective operating and control processes
- expertise in beverage knowledge including fine wines, liquors, beers, and sake
- strong motivation to improve restaurant and lounge operations
- ability to work flexible schedules including weekends and holidays
- strong customer engagement and communication skills
- leadership and staff motivation abilities
- commitment to guest satisfaction and service excellence.
Job Duties
- Maintains beverage staffing levels to provide optimal performance
- establishes and ensures adherence to departmental guidelines, policies, and procedures
- supervises all aspects of service, inventory control, and product selection
- frequently interacts with guests to ensure satisfaction
- reviews and submits storeroom requisitions, managing operational costs within budget
- sets appropriate par levels for inventories to avoid shortages or excess
- ensures security and proper use of operating supplies and equipment
- attends hotel meetings to stay informed of activities and promotions
- communicates daily with outlet managers about current events and functions
- trains personnel to maintain superior performance levels
- follows new hire training and ongoing competency programs
- evaluates guest needs and recommends product or service changes
- maintains beverage menu
- promotes teamwork
- handles emergency procedures
- complies with safety regulations
- maintains equipment cleanliness
- adheres to hotel policies and uniform standards
- recycles whenever possible
- remains current with hotel information
- performs other duties as assigned.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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