Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career advancement opportunities
Training and Development
Job Description
HHM Hotels is a renowned hospitality company that manages a portfolio of hotels and resorts with a commitment to delivering exceptional guest experiences through superior service and operational excellence. The company places a strong emphasis on cultivating a positive and supportive work environment guided by core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. HHM Hotels offers multiple opportunities for career growth within the food and beverage sector, ensuring that associates are supported and trained for advancement within the organization.
The role of Lead Bartender at HHM Hotels is a pivotal position within the food and beverage team. This supervisory role involves overseeing the daily operations of food and beverage outlets and services, with a particular focus on maintaining high standards of customer satisfaction, food quality, and associate performance. The Lead Bartender not only prepares and serves drinks but also plays a critical role in managing staff schedules, training, coaching, and ensuring compliance with all safety and sanitation regulations. Candidates for this position will have supervisory experience in a restaurant or banquet setting, a solid background in food service, and a thorough knowledge of bar service and liquor inventory controls.
This role requires a dynamic individual who can balance hands-on bartending duties with leadership responsibilities, ensuring that guests receive an outstanding service experience while supporting and motivating the team. The Lead Bartender is responsible for ensuring adherence to all state, federal, and corporate policies related to alcohol service, maintaining inventory levels, and safeguarding food and beverage quality. The role involves interaction with guests to gauge satisfaction levels, managing par levels of supplies, and stepping in to perform service tasks during high volume periods or staff shortages.
Given the physical demands, the candidate must be prepared to stand for extended periods, lift up to 50 pounds, and perform various physical activities including bending, reaching, and kneeling. The position also requires working varied shifts, including holidays and weekends. This opportunity offers a clear career path advancing to roles such as Beverage/Restaurant Supervisor, Restaurant Manager, and Food and Beverage Manager, making it ideal for motivated professionals seeking growth in the hospitality industry. HHM Hotels provides a supportive environment with a focus on safety, sustainability, and guest satisfaction.
The role of Lead Bartender at HHM Hotels is a pivotal position within the food and beverage team. This supervisory role involves overseeing the daily operations of food and beverage outlets and services, with a particular focus on maintaining high standards of customer satisfaction, food quality, and associate performance. The Lead Bartender not only prepares and serves drinks but also plays a critical role in managing staff schedules, training, coaching, and ensuring compliance with all safety and sanitation regulations. Candidates for this position will have supervisory experience in a restaurant or banquet setting, a solid background in food service, and a thorough knowledge of bar service and liquor inventory controls.
This role requires a dynamic individual who can balance hands-on bartending duties with leadership responsibilities, ensuring that guests receive an outstanding service experience while supporting and motivating the team. The Lead Bartender is responsible for ensuring adherence to all state, federal, and corporate policies related to alcohol service, maintaining inventory levels, and safeguarding food and beverage quality. The role involves interaction with guests to gauge satisfaction levels, managing par levels of supplies, and stepping in to perform service tasks during high volume periods or staff shortages.
Given the physical demands, the candidate must be prepared to stand for extended periods, lift up to 50 pounds, and perform various physical activities including bending, reaching, and kneeling. The position also requires working varied shifts, including holidays and weekends. This opportunity offers a clear career path advancing to roles such as Beverage/Restaurant Supervisor, Restaurant Manager, and Food and Beverage Manager, making it ideal for motivated professionals seeking growth in the hospitality industry. HHM Hotels provides a supportive environment with a focus on safety, sustainability, and guest satisfaction.
Job Requirements
- Minimum one year of experience in supervisory role in a restaurant or banquet setting
- Food service background at the server level
- Knowledge of bar service and liquor inventory controls
- Ability to work varied shifts including holidays and weekends
- Ability to stand for extended periods and lift up to 50 pounds
- Physical ability to perform bending, reaching, stooping, kneeling, or crouching
- Compliance with state, federal and corporate alcohol service requirements
Job Qualifications
- Minimum one year of experience in supervisory role in a restaurant or banquet setting
- Food service background at the server level
- Knowledge of bar service
- Knowledge of liquor inventory controls
- Ability to train and coach staff
- Strong interpersonal and communication skills
- Ability to maintain high standards of customer service
- Knowledge of sanitation and safety standards
Job Duties
- Slice and pit fruit for garnishing drinks
- Check identification of customers to verify age requirements for purchase of alcohol
- Prepare and serve drink and/or food orders
- Take orders, serve and clear food and beverage to guests seated at tables in bar and lounge areas
- Issue guest check and complete payment process
- Follow standards for identifying and managing intoxicated guests
- Complete beverage requisitions to maintain par levels as needed
- Complete required side work prior to shift end
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Interview, select, train, schedule, coach and support associates
- Monitor product quality and guest satisfaction in food and beverage outlets
- Ensure compliance with sanitation and safety standards
- Interact with guests to obtain feedback on quality of service and food
- Perform service functions during high volume or staffing shortages
- Assist with maintaining proper par levels and inventories of food and beverage supplies
- Ensure staff abides by all requirements pertaining to serving alcoholic beverages
- Ensure all equipment is in working order and report malfunctions
- Follow sustainability guidelines and practices related to EarthView program
- Practice safe work habits and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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