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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
sick leave
flexible scheduling
Job Description
This job opportunity is with a well-established hospitality entity specializing in food and beverage operations within a restaurant and banquet setting. The organization prides itself on delivering exceptional guest experiences while adhering to high standards of service and quality. Renowned for its commitment to customer satisfaction, sustainability practices, and an inclusive support culture for its staff, this establishment offers dynamic career paths in the hospitality industry including progression from Beverage or Restaurant Supervisor to Restaurant Manager and eventually Food and Beverage Manager roles. The company emphasizes a safe, engaging work environment that aligns with its core values of People Are... Show More
Job Requirements
- Minimum one year of experience in supervisory role in a restaurant or banquet setting
- Food service background at the server level required
- Knowledge of bar service and liquor inventory controls required
- Ability to work varied shifts, including holidays and weekends
- Physical ability to stand for extended periods
- Ability to lift up to 50 pounds
- Commitment to safety standards
- Strong communication skills
- Must be able to comply with State, Federal and Corporate alcohol service laws
Job Qualifications
- Minimum one year of experience in supervisory role in a restaurant or banquet setting
- Food service background at the server level
- Knowledge of bar service and liquor inventory controls
- Ability to supervise and lead a team effectively
- Strong customer service and interpersonal skills
- Knowledge of sanitation and safety standards
- Ability to work varied shifts including holidays and weekends
- Physical ability to stand for extended periods and perform lifting up to 50 pounds
- Familiarity with company core values and commitment to guest satisfaction
Job Duties
- Slice and pit fruit for garnishing drinks
- Check identification of customers to verify age requirements for purchase of alcohol
- Prepare and serve drink and/or food orders
- Take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas
- Issue guest check and complete payment process
- Follow standards for identifying and managing intoxicated guests
- Complete beverage requisitions to maintain par levels as needed
- Complete required side work prior to shift end
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Interview, select, train, schedule, coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Monitor product quality and guest satisfaction in food and beverage outlets and services ensuring food quality is consistent, appealing, and prepared to guest specifications
- Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates
- Interact with guests to obtain feedback on quality of service and food in outlet
- Perform service functions during periods of high volume or staffing shortages
- Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments
- Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Ensure all equipment is in working order, report malfunctions and follow up on repairs
- Follow sustainability guidelines and practices related to HHM's EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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