Lead Barista - We Scream Ice Cream & Coffee Shop

This establishment is a vibrant, high-energy coffee and ice cream shop dedicated to delivering exceptional guest experiences through delicious products and outstanding customer service. Known for its unique combination of premium coffee beverages and indulgent ice cream creations, this company fosters a fun, welcoming atmosphere where team members thrive and guests feel valued. The shop emphasizes a community vibe, ensuring that every visit provides a memorable moment for customers who appreciate quality, creativity, and friendly service. Employees work alongside talented peers who are passionate about crafting coffee drinks, shakes, floats, and signature ice cream treats with care and flair. The business is committed to a team-first culture, supporting growth and leadership development within an upbeat and fast-paced environment. Established as a local favorite, the coffee and ice cream shop has successfully blended a love for both caffeine and sweet treats into a unique customer experience that stands out in the market.

The role of Lead Barista (Coffee + Ice Cream) is a pivotal leadership position designed for someone enthusiastic about coffee, ice cream, and creating engaging, positive interactions. This full-time opportunity involves leading shifts by example, managing team dynamics, and supporting daily operations to ensure seamless service. The Lead Barista is responsible for guiding team members, providing coaching, and maintaining a clean, organized, and inviting space where both employees and guests feel comfortable and motivated. This position requires a balance of hands-on coffee and ice cream preparation skills with strong leadership qualities to keep the good vibes flowing behind the counter. The Lead Barista will welcome guests with an upbeat attitude, offer expert recommendations, craft customized beverages and ice cream creations, and ensure each order meets quality standards. Taking charge during shifts, the Lead Barista sets priorities, directs workflow, and jumps in wherever necessary to support the team. Additionally, the role includes cash handling, inventory restocking, and striving for operational excellence. This is an excellent opportunity for individuals who possess previous barista or food service experience, enjoy multitasking in fast-paced environments, and seek to grow into higher leadership roles within a supportive, dynamic setting. Candidates should have a positive attitude, strong communication skills, and flexibility in scheduling to accommodate early mornings, evenings, weekends, and holidays. Working as a Lead Barista here means being part of a passionate crew that loves coffee, ice cream, and creating joyful customer experiences every day.