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Lead Barista - We Scream Ice Cream & Coffee Shop
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
fun work environment
Opportunity for growth
supportive team culture
Exposure to coffee
Exposure to ice cream
Positive Atmosphere
leadership opportunities
Job Description
This establishment is a vibrant, high-energy coffee and ice cream shop dedicated to delivering exceptional guest experiences through delicious products and outstanding customer service. Known for its unique combination of premium coffee beverages and indulgent ice cream creations, this company fosters a fun, welcoming atmosphere where team members thrive and guests feel valued. The shop emphasizes a community vibe, ensuring that every visit provides a memorable moment for customers who appreciate quality, creativity, and friendly service. Employees work alongside talented peers who are passionate about crafting coffee drinks, shakes, floats, and signature ice cream treats with care and flair. The... Show More
Job Requirements
- Ability to stand for extended periods
- flexible availability including early mornings, evenings, weekends, and holidays
- comfortable handling a variety of tasks throughout each shift
Job Qualifications
- Previous barista, food service, or cashier experience preferred
- leadership or shift lead experience is a big plus
- strong communication and people skills
- ability to multitask and stay cool in a fast-paced environment
- a positive attitude and team-player mindset
- current food handler's card preferred
- prior cashier experience a plus
Job Duties
- Welcome every guest with a friendly, upbeat attitude
- take orders and make thoughtful recommendations
- craft coffee drinks, shakes, floats, and ice cream creations with care and flair
- customize orders to make every guest feel special
- set the tone by leading with positivity, urgency, and teamwork
- help direct the flow of the shift and keep things running smoothly
- communicate priorities clearly so the team stays on track
- jump in wherever needed
- coach team members using training tools and best practices
- help new hires learn the ropes and feel confident
- motivate and encourage teammates
- foster a fun, supportive, team-first environment
- handle cash register and transactions accurately
- restock ice cream, toppings, coffee supplies, and guest essentials
- maintain a clean, organized, and welcoming space
- monitor product quality and ensure standards
- resolve guest concerns quickly and professionally
- lead by example on service, safety, and cleanliness
- help create a space guests love and a team that loves working there
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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