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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
employee discount
EAP
sick pay
Paid Time Off
Company paid holidays
401(k) with Company Match
Comprehensive health benefits
Job Description
Barnes & Noble is a renowned bookstore chain that serves as a vibrant gathering place for readers and community members alike. Established as a leading bookseller in the United States, Barnes & Noble offers an extensive assortment of books, magazines, gifts, and music alongside a unique in-store café experience. Their bookstores are inviting spaces where customers can explore diverse literary genres, attend events, and enjoy high-quality café beverages and snacks. The company emphasizes customer service, community involvement, and providing a welcoming environment that inspires a love for reading and learning. With a rich heritage in bookselling and an expanding café... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a customer-facing role
- Ability to lead and support a team
- Strong organizational and time management skills
- Flexibility to work varied shifts including weekends and holidays
- Physical ability to stand prolonged periods lift bend and walk
- Commitment to upholding company policies and standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or retail preferred
- Proven leadership or supervisory experience ideal
- Strong communication and interpersonal skills
- Ability to mentor and coach team members
- Knowledge of café operations and product preparation
- Familiarity with inventory and merchandising practices
- Positive attitude and willingness to learn
- Ability to handle customer interactions professionally
Job Duties
- Maintain reliable and punctual attendance for scheduled shifts
- Fill scheduling gaps when able being flexible and responsive to store needs
- Lead by example with purposeful and energetic work approach
- Support and assist colleagues consistently setting a positive example
- Provide cheerful and helpful customer service
- Coach baristas in drink making and food preparation skills
- Ensure compelling product presentation and cleanliness standards
- Monitor speed of service and register accuracy coaching baristas
- Guide proper receiving unpacking and stocking following FIFO
- Support cleaning tasks and maintain safe secure bookstore
- Place accurate timely food and beverage orders
- Complete accurate monthly inventory and waste logs
- Encourage team to deliver effective food and beverage recommendations
- Lead café focus on sales objectives and promotions
- Use café training tools to develop barista skills
- Ensure compliance with café safety hygiene and sanitation guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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