Job Overview
Compensation
Hourly
Exact $19.50
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
Health Insurance
income protection
Professional Development
Job Description
MGM Resorts International is a globally renowned entertainment and hospitality company headquartered in Las Vegas, Nevada. With a rich history and a reputation for excellence, MGM Resorts offers guests unforgettable experiences through world-class gaming, entertainment, dining, and accommodations. Their commitment to innovation, diversity, and service excellence has solidified MGM Resorts as a leader in the hospitality industry. As a large-scale operator, MGM Resorts presents a dynamic and fast-paced environment where employees are encouraged to contribute to creating moments of magic and joy for guests from around the world. This company prides itself not just on its properties and services, but on its people who turn everyday work into extraordinary experiences. MGM Resorts International provides a supportive and inclusive workplace that values teamwork, creativity, and commitment to quality. Team members benefit from a culture that fosters growth, development, and well-being, making it an ideal place for those passionate about hospitality and entertainment.
The position of on-call Lead Barista at Mandalay Place within MGM Resorts offers a unique opportunity to be a key player in café operations while serving in one of the most entertaining and vibrant destinations in the world. This role involves leading a team of baristas, ensuring the delivery of exceptional guest service, and maintaining a welcoming and well-managed café environment. As the Lead Barista, you will be responsible for coaching and training employees, managing daily operations including inventory and cleanliness standards, and ensuring every guest leaves satisfied with their experience. The role requires a mix of leadership, organization, and hands-on service skills, enhancing not only the customer experience but also team performance. With a starting hourly wage of $19.50, this position offers competitive compensation and the chance to work in a stimulating and highly engaging atmosphere. MGM Resorts values dedication and teamwork and provides access to a range of employee benefits including wellness programs, discounts, free meals, and development opportunities. If you thrive in a setting where entertainment meets hospitality and enjoy working as part of a team passionate about creating memorable moments, this Lead Barista role is an excellent fit. Apply today to join MGM Resorts and help make the show come alive!
The position of on-call Lead Barista at Mandalay Place within MGM Resorts offers a unique opportunity to be a key player in café operations while serving in one of the most entertaining and vibrant destinations in the world. This role involves leading a team of baristas, ensuring the delivery of exceptional guest service, and maintaining a welcoming and well-managed café environment. As the Lead Barista, you will be responsible for coaching and training employees, managing daily operations including inventory and cleanliness standards, and ensuring every guest leaves satisfied with their experience. The role requires a mix of leadership, organization, and hands-on service skills, enhancing not only the customer experience but also team performance. With a starting hourly wage of $19.50, this position offers competitive compensation and the chance to work in a stimulating and highly engaging atmosphere. MGM Resorts values dedication and teamwork and provides access to a range of employee benefits including wellness programs, discounts, free meals, and development opportunities. If you thrive in a setting where entertainment meets hospitality and enjoy working as part of a team passionate about creating memorable moments, this Lead Barista role is an excellent fit. Apply today to join MGM Resorts and help make the show come alive!
Job Requirements
- High school diploma or GED
- Work varied shifts, to include weekends and holidays
- 6+ months of prior relevant experience
- Ability to handle guest complaints professionally
- Ability to manage inventory and stock supplies
- Ability to maintain cleanliness and sanitation standards
- Flexibility to perform opening and closing duties
Job Qualifications
- High school diploma or GED
- 6+ months of prior relevant experience (experience as a fountain worker and/or cashier in a high-volume food establishment) preferred
- Ability to lead, coach, and train employees
- Strong customer service and communication skills
- Knowledge of beverage preparation and service
Job Duties
- Lead, coach, and train a shift of approximately 3-12 employees
- Knowledgeable with selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu
- Resolve guest complaints within scope of authority, otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
- Pack and complete order per guests’ preference with necessary condiments
- Perform opening and closing duties based upon shift assignment
- Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
- Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters
- sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
- Establish par levels for daily orders and complete daily order sheet
Job Criteria
Experience
No experience required
Job Location
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