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Lead Barista - FT

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Barnes & Noble is a renowned bookstore chain that serves as a vibrant gathering place for readers and communities across the country. Known for its extensive collection of books, unique events, and warm, inviting atmosphere, each Barnes & Noble store offers a combined retail and café experience where book lovers can relax, explore, and enjoy a beverage or snack. The company is dedicated to fostering a welcoming environment that encourages discovery, learning, and the joy of reading, making its stores much more than just places to buy books—they are social hubs and community spaces where customers can connect with their... Show More

Job Requirements

  • High school diploma or equivalent
  • previous barista or customer service experience
  • leadership ability
  • excellent communication skills
  • ability to multitask and work under pressure
  • physical ability to stand for long periods and lift moderate weights
  • flexible availability including weekends and holidays
  • adherence to company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • previous barista or customer service experience preferred
  • leadership or supervisory experience beneficial
  • strong communication and interpersonal skills
  • ability to work in a fast-paced retail environment
  • proficiency in drink preparation and food handling
  • capability to coach and mentor team members
  • knowledge of merchandising and inventory management
  • commitment to customer service excellence
  • ability to learn and apply safety and sanitation guidelines
  • willingness to work flexible hours including weekends and holidays

Job Duties

  • Maintain reliable and punctual attendance
  • fill scheduling gaps as needed
  • lead with positive and proactive approach
  • support and consider colleagues
  • provide cheerful and helpful customer service
  • demonstrate aptitude and willingness to learn new skills
  • act as a resource and address concerns promptly
  • prioritize barista support to keep shift on track
  • master drink making and food preparation skills
  • coach café
  • team on merchandising and presentation
  • oversee cleanliness and presentation standards
  • maintain speed and accuracy at registers
  • support delivery receiving and accurate stocking
  • ensure adherence to safety and loss prevention procedures
  • place accurate food and beverage orders
  • submit monthly inventory and waste logs
  • coach effective food and beverage recommendations
  • lead café
  • focus on key sales objectives
  • use café
  • training tools to broaden team experience
  • maintain café
  • hygiene and sanitation standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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