Le Petit Bleu Restaurant Manager

New Orleans, LA, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,000.00 - $55,000.00

Benefits

Free Mental Health Resources

career pathways

training classes

Health Insurance

401k

Paid vacation

Paid sick time

Employee Meals

employee discount

Job Description

Commander’s Palace is a historic and iconic restaurant located in the heart of New Orleans’ tree-lined Garden District. Established in 1893, it has been a landmark destination known for its award-winning Creole cuisine and charming atmosphere. Over the years, it has gained worldwide recognition, winning seven James Beard Foundation Awards and becoming a cornerstone of Haute Creole cuisine. The Brennan family has maintained personal supervision since 1974, ensuring the establishment preserves its rich history while embracing innovation and excellence. Under the leadership of co-proprietors Ti Adelaide Martin and Lally Brennan, Commander’s Palace continues to thrive as a world-class restaurant attracting culinary legends and food lovers alike.

The Cafe Manager role at Commander’s Palace Market is a critical leadership position responsible for overseeing the cafe’s daily operations, team culture, and financial performance. This full-time role requires effectively managing both front-of-house and back-of-house activities to ensure an exceptional guest experience and operational excellence. Reporting directly to senior management, the Cafe Manager plays an integral role in maintaining the highest standards of food quality, safety, and service that Commander’s Palace is known for.

The Cafe Manager’s responsibilities encompass a wide range of duties, including hiring, training, and supervising staff to promote a collaborative work environment focused on guest satisfaction. The role demands strong leadership skills to implement cross-training strategies, foster professional growth opportunities for employees, and resolve guest issues with care and efficiency. The manager also drives business performance by controlling inventory, ordering supplies, managing labor costs, and contributing to revenue growth through waste reduction and effective cost control.

In addition, the Cafe Manager must possess strong operational expertise, including proficiency in POS systems, online ordering platforms, IT tools, and daily cash handling procedures. Developing staff schedules that align with customer traffic patterns and special events is another vital aspect, ensuring seamless operations during peak times. The candidate will also maintain compliance with company policies, food safety regulations, and cleanliness standards to provide a safe and inviting environment for guests and staff alike.

This role requires a minimum of a high school diploma or equivalent and at least two years of experience in food and beverage management, preferably within a cafe or fast-casual restaurant setting. The Cafe Manager position at Commander’s Palace Market offers competitive employment benefits, including health insurance, paid vacation and sick time, retirement plans, employee meals and discounts, and internal training programs like Aqua Blue U to promote career growth and professional development. With a commitment to excellence and a rich culinary heritage, this full-time position offers a unique opportunity to be part of a revered institution dedicated to outstanding food, culture, and customer service.

Job Requirements

High school diploma or equivalent
Minimum two years of food and beverage management experience
Prior experience in cafe or fast-casual restaurant management preferred
Strong interpersonal and supervisory skills
Ability to work full-time
Competency with POS and related technology
Knowledge of food safety and cleanliness standards
Effective communication and problem-solving abilities
Ability to manage inventory and financial controls
Capability to work in a fast-paced environment and multitask
Willingness to perform opening and closing duties

Job Qualifications

High school diploma or equivalent
Two years of experience in food and beverage management
Experience managing a cafe or fast-casual restaurant preferred
Strong leadership and communication skills
Proficient in POS and IT systems
Ability to manage inventory and costs effectively
Knowledge of food safety and sanitation standards
Experience in scheduling and staff management
Ability to provide excellent guest service and resolve complaints
Familiarity with income statements and financial management
Capable of multitasking and handling various operational duties

Job Duties

Hire, train, supervise, and assist employees in guest service, store maintenance, product knowledge, and product placement
Interview and recruit new employees and appraise staff performance
Implement cross-training of employees to maintain productivity
Focus on exemplary guest service and recover dissatisfied guests
Maintain safety, cleanliness, sanitation, and food and beverage quality standards
Provide effective coaching and counseling to staff
Ensure staff compliance with company policies and store procedures
Coordinate daily front and back-of-the-house operations
Develop and maintain staff schedules based on business-level spikes, holiday sales, and other cycles
Ensure accurate employee hour tracking and timely payroll reporting
Order and control all operating supplies, food, beverage, and retail products
Implement inventory plans and maintain proper inventory levels
Contribute to revenue growth and manage controllable costs
Demonstrate operational understanding of income statements
Exhibit knowledge of all food and beverage items and perform all front and back-of-the-house positions
Proficient in POS, IT systems, online ordering dashboards, MS Office, and Outlook
Ensure proper cash handling and end-of-day cashouts
Complete all opening and closing procedures
Perform other assigned projects and tasks