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LDA - Administrative Support Associate - Student Life - UTK

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $34,358.55 - $44,048.77
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition waiver
wellness programs
Employee assistance program

Job Description

The University of Tennessee, Knoxville is a prominent flagship institution known for its commitment to academic excellence and student success. The Division of Student Life at this esteemed university is dedicated to creating student-centered opportunities that enhance the overall college experience. It fosters student development outside the classroom through various programs in health, wellness, service, and engagement. The Division plays a crucial role in nurturing the Volunteer Spirit by inspiring students to learn, lead, and serve, ultimately preparing them for productive roles in a global society. This well-established and respected university continuously works to support student success and growth through... Show More

Job Requirements

  • High school diploma or GED
  • One year experience providing administrative support in an office setting
  • Ability to multi-task and maintain a calm demeanor in a high-stress, high-pace work environment
  • Interpersonal skills appropriate for interacting with individuals in acute distress
  • Ability to operate multi-line phone system
  • Ability to learn and use electronic medical record and scheduling programs

Job Qualifications

  • High school diploma or GED
  • One year experience providing administrative support in an office setting
  • Ability to multi-task and maintain a calm demeanor in a high-stress, high-pace work environment
  • Interpersonal skills appropriate for interacting with individuals in acute distress
  • Ability to operate multi-line phone system
  • Ability to learn and use electronic medical record and scheduling programs
  • Bachelor’s degree preferred
  • Experience in medical office or counseling center administration
  • Experience working in higher education
  • Experience working with electronic medical records
  • Highly skilled in Microsoft Office Suite
  • Creative problem-solving skills

Job Duties

  • Answer phone calls
  • Assist students, parents, and other university staff with questions
  • Check students in for appointments and schedule follow-up sessions
  • Monitor department email account and correspond with students and parents
  • Maintain staff schedules both by assisting in making the schedule and by rescheduling students and other meetings as needed
  • Maintain department calendar such as updating room reservations
  • Make photocopies
  • Distribute mail and take messages
  • Monitor office supplies and maintain front office area
  • Provide input on improvement initiatives such as scheduling, drop-in services, etc.
  • Complete other occasional special projects such as creating flyers for specialized therapy groups

Job Location

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