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Lawncierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
401(k)
Life insurance
Paid Time Off
employee discount

Job Description

Lawn Club is a premier competitive socializing destination located in the Seaport district of New York City. It brands itself as "New York's Leisure Headquarters," offering an expansive 25,000 square foot venue that combines the excitement of social gaming with outstanding food and beverage options. The space features indoor and outdoor rentable gaming lawns, equipped with popular lawn games, large-screen TVs, and courtside food and beverage service, making it an ideal location for groups ranging from casual twenty-somethings to corporate event planners. The venue's unique selling point includes dedicated "Lawncierges," who serve as hosts and experts in all the brand's recreational activities. This inclusive, vibrant environment has been designed to foster fun and social connection, setting a new standard for leisure in New York City.

The role of Lawnciege at Lawn Club is essential in delivering this distinctive experience. Lawncierges are passionate and knowledgeable about lawn games such as bocce, cornhole, croquet, ladders, kanjam, beersbee, and lawn pong, as well as regulation shuffleboard and putting pool. Their primary objective is to engage guests by ushering them to courts, setting up equipment, guiding them on game rules and play techniques, and ensuring a positive, energetic atmosphere throughout their visit. This position is not just about knowledge of games but also about hospitality—providing exceptional customer service by partnering closely with the food and beverage team to meet guests' refreshment needs during their visits.

Operating at Lawn Club requires a person with a flair for entertaining people and a commitment to guest satisfaction. Lawncierges are responsible for maintaining cleanliness and appearance standards across the club, adhering to company policies, and ensuring all guests' safety. The ability to multitask, communicate effectively, and work both independently and as part of a team is crucial. This role offers an hourly wage ranging from $20 to $25, reflecting the importance of delivering not just a service but a memorable social experience. It invites individuals who thrive in fast-paced, dynamic environments to join a culture that values passion, professionalism, and growth.

This position is also ideal for those who see their work as a career journey, as Seaport Entertainment provides diverse growth opportunities across its many enterprises, including restaurants, entertainment, sports, retail, and hospitality. Employees are encouraged to develop their skills and progress internally through mentorship and formal development programs. Offering competitive benefits such as medical, dental, and vision coverage, a 401(k) plan with company match, life insurance, and paid time off, Lawn Club invests in the well-being and balance of its team members. In addition to these traditional benefits, the workplace environment promotes a familial culture, demonstrated through perks like free family meals and generous employee discounts. Overall, the Lawnciege role at Lawn Club represents an excellent opportunity for energetic, service-focused professionals eager to engage guests in leisure and recreation while advancing their careers within a supportive and flourishing company.

Job Requirements

  • Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards
  • ability to lift and carry items weighing 10 - 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis)
  • ability to stand for long periods of time

Job Qualifications

  • Minimum of 1 plus years as concierge, recreation attendant, or equivalent relevant experience
  • able to deliver a fun, enthusiastic experience to guests consistently
  • personable demeanor, instinctive nature, and ability to deliver world-class hospitality
  • ability to think quickly, multi-task, and thrive in a fast-paced environment
  • ability to communicate effectively and eloquently, both verbal and written
  • ability to take direction and execute
  • high standards for cleanliness of workspace and service areas
  • professional demeanor and polished appearance
  • strong organizational and time management skills
  • ability to work both independently and in a team environment
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • must be passionate, entrepreneurial, and dedicated to success

Job Duties

  • Deliver a superior and fun gaming and recreation experience to all guests
  • serve as main point of contact for guests participating in Lawn Club activities
  • greet, welcome, and usher guests to courts, introduce game options, check in regularly with guests
  • demonstrate expert knowledge of all games and activities
  • provide tips on play, rules, scorekeeping, and encourage guests during games
  • assist patrons with questions, inquiries, and guide complaints to management
  • set-up, maintenance, and breakdown of gaming equipment
  • partner with food and beverage staff for dining and drink experiences
  • adhere to and ensure safety of all guests
  • actively participate during line up
  • maintain elevated standards of cleanliness and appearance throughout all areas of the club
  • follow all company policies, procedures, and guidelines
  • consistently report to scheduled shifts on time and ready to work in proper uniform
  • operate ethically to protect the assets and image of the company
  • perform other duties and responsibilities as per business need

Job Criteria

Experience

Mid Level (3-7 years)


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