Laundry Valet Attendant

Loews Hotels at Universal Orlando is a renowned hospitality establishment known for its exceptional service and vibrant team culture. Located within the Universal Orlando Resort, Loews Hotels offers guests a luxurious and memorable experience with award-winning accommodations and amenities. Recognized as one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, the hotel prides itself on fostering a collaborative, inclusive, and supportive environment referred to as the 'power of we' culture. This culture is centered on authenticity, connection, engagement, and delight, ensuring that team members can bring their true selves to work and contribute meaningfully to the guest experience daily.

At Loews Hotels, employees enjoy a dynamic work atmosphere that is both interesting and fulfilling. The organization strongly values diversity and provides opportunities for all team members to reach their full potential. Through comprehensive training and development programs, the hotel invests in its staff's growth and success. Moreover, Loews Hotels emphasizes social responsibility by actively participating in community initiatives and encouraging employees to be good neighbors. Benefits such as a free meal per shift and complimentary theme park access further enhance the appeal of working within this vibrant company.

The position available is part of Lakewood Regional Support, which serves as a central hub providing essential services in various departments including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry, and Communications to the hotels under the Loews brand. This role is pivotal in ensuring that guests receive impeccable laundry services during their stay, contributing directly to the comfort and satisfaction of every visitor.

This specific role focuses on the pre-cleaning process of garments, ensuring that all linens and clothing items meet the highest standards before being returned to guests or team members. Responsibilities include removing spots and stains, sorting garments systematically, tagging items accurately, and conducting thorough inspections both before and after cleaning. The role requires operating laundry and steam tunnel equipment, which is essential for removing wrinkles and handling delicate or non-pressable garments. Additionally, finished garments must be carefully prepared by hanging, folding, packaging, and grouping for individual guest returns.

Maintaining cleanliness and operational efficiency in the work area is a crucial part of this job, alongside adhering to safety regulations and hotel policies. The successful candidate must be able to handle physical demands such as lifting and moving laundry items weighing up to 50 pounds, as well as communicating effectively in English with team members, management, and guests. Flexibility in work schedule is required, including availability for nights, weekends, and holidays. Prior experience in dry-cleaning or high-volume laundry operations and familiarity with driving cargo vans are preferred but not mandatory.

Overall, this role offers a unique opportunity to be part of a reputable hospitality brand that values its employees and provides a supportive work environment with meaningful benefits and growth potential. The position plays an integral role in maintaining the high standards of guest care at Loews Hotels at Universal Orlando, making it a rewarding career choice for individuals interested in operational excellence and guest services.