Laundry Supervisor

Great Wolf is a well-established hospitality company, renowned for its family-friendly indoor waterpark resorts that provide an unforgettable experience to guests of all ages. With a focus on delivering exceptional customer service and maintaining high operational standards, Great Wolf has built a strong reputation in the hospitality industry. The company values teamwork, integrity, and a commitment to excellence, fostering an environment where employees can thrive and grow their careers. As a leader in the resort and hospitality sector, Great Wolf offers a dynamic and inclusive workplace culture, emphasizing professional development, guest satisfaction, and community involvement.

The Laundry Supervisor role at Great Wolf is a vital position within the hotel’s housekeeping department, responsible for managing the laundry team to meet the operational goals and maintain the cleanliness and quality standards of linens. This supervisory role requires strong leadership skills to effectively schedule staff, conduct training, and oversee the daily operations of the laundry area. The Laundry Supervisor ensures that all linens are washed, dried, folded, and stored properly and in a timely fashion. They also maintain the cleanliness and organization of the laundry department while ensuring that all mechanical equipment is properly cleaned and maintained. Reporting any mechanical issues to engineering promptly is part of ensuring smooth operations.

In addition to leading the laundry team, the Laundry Supervisor is responsible for inventory management, ensuring chemicals are stocked and used correctly, and providing ongoing performance feedback and coaching to team members. The position demands a flexible work schedule, including availability to work nights, weekends, and holidays as required to support the hotel’s operational needs. The pay rate is $20.00 per hour, reflecting the importance of experience, qualifications, and performance along with other compensation elements like bonuses and paid time off. This role is ideal for candidates who have prior experience in housekeeping or laundry and aspire to take on a leadership role within a fast-paced hospitality environment. Great Wolf offers a comprehensive compensation package combined with opportunities for professional development and career advancement within the company, making it an excellent opportunity for motivated individuals dedicated to maintaining operational excellence and exceptional guest service standards.