Laundry Porter

Pasadena, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive salary

Comprehensive benefits package

Training and development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary employee meals

Job Description

Four Seasons is a global leader in luxury hospitality, renowned for delivering exceptional guest experiences rooted in genuine care and attention to detail. Powered by a passionate and dedicated workforce, Four Seasons constantly strives to push boundaries and foster a culture of mutual respect and personal growth. Their commitment to excellence is manifested not only in the lavish accommodations and world-class services provided to guests but also through a supportive and enriching environment for employees. With a presence in prestigious locations worldwide, Four Seasons embraces diversity and encourages its teams to create memorable impressions that last a lifetime. The company’s philosophy centers on recognizing and welcoming each individual with warmth, ensuring a personal connection whether you are a guest, resident, partner, or team member. This holistic approach to hospitality reflects a belief that life is enriched by authentic interactions with people and the environment around us.

The Laundry Porter role at Four Seasons represents an essential part of the hotel’s daily operations, specifically within the housekeeping department. This position requires meticulous attention to detail and a dedication to maintaining the highest standards of cleanliness and fabric care. The Laundry Porter is responsible for processing all types of linens—including pillowcases, napkins, sheets, tablecloths, and towels—to meet exacting standards through various pressing, folding, and cleaning tasks. Additionally, this role supports the housekeeping management team by assisting in stock management of guest supplies and cleaning chemicals, as well as temporarily covering duties in the Uniform Room Attendant area during peak periods or absences. Candidates for this position should possess prior housekeeping or professional cleaning experience, preferably within a luxury hotel environment, alongside strong interpersonal and communication skills. Physical stamina and the ability to operate specialized laundry equipment are also necessary. This role is ideally suited for individuals who thrive in fast-paced settings and have a commitment to team collaboration and upholding Four Seasons’ celebrated brand values. Four Seasons offers a competitive salary along with extensive benefits, comprehensive training, and opportunities for career development within a renowned luxury hospitality brand, ensuring an enriching and rewarding work experience for every team member.

Job Requirements

prior housekeeping or professional cleaning experience
excellent personal presentation
strong time management skills
ability to operate computer equipment
excellent communication skills
physical ability to lift and move up to 40 lbs
willingness to work in a fast-paced environment

Job Qualifications

prior housekeeping or professional cleaning experience, preferably in a luxury hotel or resort
excellent personal presentation and interpersonal skills
strong time management skills including ability to multi-task, set priorities, and adapt to changing conditions
ability to operate all computer equipment necessary to perform the job
knowledge of HotSOS preferred
excellent communication and interpersonal skills with ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
ability to lift, carry, and move up to 40 lbs

Job Duties

operate, wax and clean the flat iron press
shake all linens including pillowcases, napkins, sheets and tablecloths and feed through flat iron press
collect/catch pressed linens when folded
add an additional fold, if required
place all folded linen in cart
operate and clean towel press machine
feed all towels through and collect/catch once pressed
add an additional fold, if required
place all folded towels in cart
identify and separate any stained or torn linens, including pillowcases, napkins, sheets and tablecloths
assist with responsibilities and duties in the absence or heavy volume in the areas of uniform room attendant
assist housekeeping management with weekly stock takes of guest supplies, cleaning supplies and chemicals needed for the cleaning of front and back of house areas