Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,100.00 - $62,200.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North Parks and Resorts is a renowned global hospitality and food service company with over a century of experience delivering exceptional guest experiences across a variety of venues including national parks, sports arenas, casinos, and resorts. The company is family-owned and operates with a strong emphasis on employee growth, inclusivity, and providing excellent career development opportunities. Delaware North is well-known for its commitment to quality service and fostering a positive work environment, making it a highly sought-after employer in the hospitality industry.
At the Squire at the Grand Canyon, a Holiday Inn Resort located just minutes from the iconic South Rim of the Grand Canyon, Delaware North operates one of its premier resort destinations. This location offers guests modern amenities, multiple dining options, and a welcoming atmosphere to enhance their stay at one of the world’s most celebrated natural landmarks. As part of a broad network of hospitality operations, the resort is dedicated to delivering memorable experiences and superior service to travelers from around the globe.
The Laundry Manager role at Holiday Inn Squire Resort in Tusayan, Arizona, presents an exciting opportunity to lead and manage the day-to-day operations of a high-volume commercial laundry facility servicing two large lodging properties totaling 670 rooms. This role is fundamental to ensuring the timely, efficient, and safe processing of linens and terry, which are critical to guest satisfaction and operational excellence. The manager will oversee a significant volume of laundry operations, including washing, drying, folding, and delivery, while coordinating resources and schedules to maintain a seamless workflow.
This position involves comprehensive management responsibilities such as hiring, training, and supervising laundry staff, ensuring adherence to safety policies and quality control standards. The Laundry Manager will also be responsible for maintaining commercial laundry equipment through scheduled preventive maintenance, working alongside facility staff and third-party vendors to avoid disruptions in service. Inventory control is another vital aspect of the role, requiring meticulous tracking and ordering of detergents, chemicals, and supplies to ensure smooth operations.
Operating within Delaware North’s rigorous health and safety regulations, including OSHA compliance and the company’s GreenPath environmental standards, the Laundry Manager must uphold the highest standards of safety and environmental responsibility. The role also includes collaboration on budget management, cost control, and workflow optimization to maximize operational efficiency and support the financial goals of the resort.
Effective communication is crucial for this role, as the Laundry Manager will regularly interact with clients and internal teams to resolve service issues promptly, ensuring guest needs are met without delay. The position demands a leader with strong organizational skills, who can foster a positive team environment, promote employee engagement, and contribute to the overall success of the property.
In addition to a competitive base salary ranging from $46,100 to $62,200 per year, this role offers potential annual bonuses based on company and individual performance, as well as uncapped sales incentive plans tailored to the role. Manager housing is available at a reduced rental rate, and relocation assistance is offered to ease the transition for successful candidates. This position is ideal for those who thrive in fast-paced environments and seek meaningful career growth within a globally recognized hospitality company.
At the Squire at the Grand Canyon, a Holiday Inn Resort located just minutes from the iconic South Rim of the Grand Canyon, Delaware North operates one of its premier resort destinations. This location offers guests modern amenities, multiple dining options, and a welcoming atmosphere to enhance their stay at one of the world’s most celebrated natural landmarks. As part of a broad network of hospitality operations, the resort is dedicated to delivering memorable experiences and superior service to travelers from around the globe.
The Laundry Manager role at Holiday Inn Squire Resort in Tusayan, Arizona, presents an exciting opportunity to lead and manage the day-to-day operations of a high-volume commercial laundry facility servicing two large lodging properties totaling 670 rooms. This role is fundamental to ensuring the timely, efficient, and safe processing of linens and terry, which are critical to guest satisfaction and operational excellence. The manager will oversee a significant volume of laundry operations, including washing, drying, folding, and delivery, while coordinating resources and schedules to maintain a seamless workflow.
This position involves comprehensive management responsibilities such as hiring, training, and supervising laundry staff, ensuring adherence to safety policies and quality control standards. The Laundry Manager will also be responsible for maintaining commercial laundry equipment through scheduled preventive maintenance, working alongside facility staff and third-party vendors to avoid disruptions in service. Inventory control is another vital aspect of the role, requiring meticulous tracking and ordering of detergents, chemicals, and supplies to ensure smooth operations.
Operating within Delaware North’s rigorous health and safety regulations, including OSHA compliance and the company’s GreenPath environmental standards, the Laundry Manager must uphold the highest standards of safety and environmental responsibility. The role also includes collaboration on budget management, cost control, and workflow optimization to maximize operational efficiency and support the financial goals of the resort.
Effective communication is crucial for this role, as the Laundry Manager will regularly interact with clients and internal teams to resolve service issues promptly, ensuring guest needs are met without delay. The position demands a leader with strong organizational skills, who can foster a positive team environment, promote employee engagement, and contribute to the overall success of the property.
In addition to a competitive base salary ranging from $46,100 to $62,200 per year, this role offers potential annual bonuses based on company and individual performance, as well as uncapped sales incentive plans tailored to the role. Manager housing is available at a reduced rental rate, and relocation assistance is offered to ease the transition for successful candidates. This position is ideal for those who thrive in fast-paced environments and seek meaningful career growth within a globally recognized hospitality company.
Job Requirements
- Minimum 3-5 years of experience managing high-volume commercial laundry operations preferably in a hospitality environment
- a high school diploma or equivalent is required
- strong team leadership time management and organizational skills
- knowledge of industrial laundry equipment and processes with the ability to troubleshoot equipment and operational issues
- proficient in inventory control and scheduling software
- must be willing to work a flexible scheduling including days evenings weekends and holidays as needed
- frequent standing walking climbing of stairs bending stooping reaching kneeling and carrying
- frequently required to lift and or move up to 50 pounds
Job Qualifications
- Minimum 3-5 years of experience managing high-volume commercial laundry operations preferably in a hospitality environment
- high school diploma or equivalent required
- strong team leadership time management and organizational skills
- knowledge of industrial laundry equipment and processes with the ability to troubleshoot equipment and operational issues
- proficient in inventory control and scheduling software
- excellent communication and interpersonal skills
Job Duties
- Oversee commercial laundry operations including washing drying folding and delivery
- manage and train laundry staff ensuring adherence to company policies and safety standards
- monitor equipment performance and schedule preventive maintenance with on-site facilities staff and third-party vendors
- maintain inventory of detergents chemicals and supplies
- implement quality assurance processes to meet client expectations
- schedule and maintain accurate records of employee hours and timely processing of weekly payroll
- collaborate on creating and managing budgets controlling costs and optimizing workflow
- ensure compliance with OSHA and Delaware North GreenPath environmental regulations
- communicate effectively with clients and resolve service issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
