Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,100.00 - $62,200.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North Parks and Resorts is a leading global hospitality and food service company with over a century of experience delivering exceptional guest experiences. At its heart lies a commitment to quality, innovation, and community, with diverse operations spanning iconic sports arenas, casinos, national parks, restaurants, and hotels around the world. Delaware North prides itself in fostering a welcoming work environment that supports career growth and personal development for its team members. With a rich heritage dating back more than 100 years, the company continues to expand its legacy by offering unique opportunities in some of the most celebrated destinations globally.
One of Delaware North's premier properties is The Squire at the Grand Canyon, a Holiday Inn Resort located just minutes from the South Rim of the Grand Canyon in Tusayan, Arizona. This resort offers modern amenities, multiple dining options, and an inviting atmosphere that attracts thousands of guests annually seeking memorable vacation experiences amidst one of the world’s most breathtaking natural wonders. The resort's dedication to guest satisfaction and operational excellence positions it as a leading lodging option in the region.
The Laundry Manager role at Holiday Inn Squire Resort is vital to maintaining the high quality and efficiency that define Delaware North’s service standards. This position involves managing the daily operations of a busy commercial laundry facility servicing two large lodging properties with a combined total of 670 rooms. The Laundry Manager will oversee all processes related to linen and terry cleaning, including washing, drying, folding, and delivery with a focus on safety, quality, and cost effectiveness. This role is crucial to ensuring that guests enjoy clean, fresh linens, contributing directly to their overall satisfaction during their stay.
In addition to managing a team, the Laundry Manager will be responsible for maintaining and troubleshooting commercial laundry equipment, scheduling preventive maintenance, and collaborating with facilities staff and external vendors to ensure equipment reliability. The role also includes inventory control and ordering of detergents, chemicals, and supplies to meet operational needs without excessive costs. Implementing rigorous quality control measures and maintaining compliance with health and safety regulations, including OSHA standards and Delaware North’s environmental protocols, are essential parts of the job.
The position offers a competitive salary range of $46,100 to $62,200 annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, parental leave, tuition reimbursement, and generous employee discounts at other properties. The opportunity provides career advancement potential within a respected global company and also includes manager housing at a reduced rental rate, with relocation assistance available for qualifying candidates.
If you have leadership experience in commercial laundry operations, a passion for quality, and thrive in fast-paced environments, the Laundry Manager role at Delaware North’s Holiday Inn Squire Resort offers a rewarding career path where you can grow professionally while working in a spectacular location. Join a team dedicated to exceptional service, operational excellence, and guest satisfaction in one of the most iconic natural destinations in the United States.
One of Delaware North's premier properties is The Squire at the Grand Canyon, a Holiday Inn Resort located just minutes from the South Rim of the Grand Canyon in Tusayan, Arizona. This resort offers modern amenities, multiple dining options, and an inviting atmosphere that attracts thousands of guests annually seeking memorable vacation experiences amidst one of the world’s most breathtaking natural wonders. The resort's dedication to guest satisfaction and operational excellence positions it as a leading lodging option in the region.
The Laundry Manager role at Holiday Inn Squire Resort is vital to maintaining the high quality and efficiency that define Delaware North’s service standards. This position involves managing the daily operations of a busy commercial laundry facility servicing two large lodging properties with a combined total of 670 rooms. The Laundry Manager will oversee all processes related to linen and terry cleaning, including washing, drying, folding, and delivery with a focus on safety, quality, and cost effectiveness. This role is crucial to ensuring that guests enjoy clean, fresh linens, contributing directly to their overall satisfaction during their stay.
In addition to managing a team, the Laundry Manager will be responsible for maintaining and troubleshooting commercial laundry equipment, scheduling preventive maintenance, and collaborating with facilities staff and external vendors to ensure equipment reliability. The role also includes inventory control and ordering of detergents, chemicals, and supplies to meet operational needs without excessive costs. Implementing rigorous quality control measures and maintaining compliance with health and safety regulations, including OSHA standards and Delaware North’s environmental protocols, are essential parts of the job.
The position offers a competitive salary range of $46,100 to $62,200 annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, parental leave, tuition reimbursement, and generous employee discounts at other properties. The opportunity provides career advancement potential within a respected global company and also includes manager housing at a reduced rental rate, with relocation assistance available for qualifying candidates.
If you have leadership experience in commercial laundry operations, a passion for quality, and thrive in fast-paced environments, the Laundry Manager role at Delaware North’s Holiday Inn Squire Resort offers a rewarding career path where you can grow professionally while working in a spectacular location. Join a team dedicated to exceptional service, operational excellence, and guest satisfaction in one of the most iconic natural destinations in the United States.
Job Requirements
- Minimum 3-5 years of experience managing high-volume commercial laundry operations preferably in a hospitality environment
- High school diploma or equivalent
- Strong team leadership time management and organizational skills
- Knowledge of industrial laundry equipment and processes with the ability to troubleshoot equipment and operational issues
- Proficient in inventory control and scheduling software
- Willingness to work a flexible schedule including days evenings weekends and holidays as needed
Job Qualifications
- Minimum 3-5 years of experience managing high-volume commercial laundry operations preferably in a hospitality environment
- High school diploma or equivalent
- Strong team leadership time management and organizational skills
- Knowledge of industrial laundry equipment and processes with the ability to troubleshoot equipment and operational issues
- Proficient in inventory control and scheduling software
- Willingness to work a flexible schedule including days evenings weekends and holidays as needed
Job Duties
- Oversee commercial laundry operations including washing drying folding and delivery
- Manage and train laundry staff ensuring adherence to company policies and safety standards
- Monitor equipment performance and schedule preventive maintenance with on-site facilities staff and third-party vendors
- Maintain inventory of detergents chemicals and supplies
- Implement quality assurance processes to meet client expectations
- Schedule and maintain accurate records of employee hours and timely processing of weekly payroll
- Collaborate on creating and managing budgets controlling costs and optimizing workflow
- Ensure compliance with OSHA and Delaware North GreenPath environmental regulations
- Communicate effectively with clients and resolve service issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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