Laundry Manager, Holiday Inn Squire Resort

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,100.00 - $62,200.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid holidays
Paid parental leave
Tuition Reimbursement
Employee Discounts

Job Description

Delaware North Parks and Resorts is a globally recognized hospitality and food service company with over a century of experience in delivering exceptional guest experiences across a diverse range of venues including national parks, sports arenas, casinos, and hotels. One of their prestigious properties, the Holiday Inn Squire Resort located in Tusayan, Arizona, near the South Rim of the Grand Canyon, is currently seeking a dedicated Laundry Manager to join their team. The resort itself is a premier destination offering modern amenities and multiple dining options, welcoming guests from around the world to one of Earth’s most iconic natural landmarks. Delaware North prides itself on fostering a family-oriented work culture that supports growth, career advancement, and a positive work environment for all employees.

The Laundry Manager role at Holiday Inn Squire Resort is an exciting management position responsible for overseeing the daily operations of a high-volume commercial laundry facility serving two large lodging properties with a combined total of 670 rooms. This dynamic role requires a hands-on manager who can supervise and lead laundry staff, ensure efficient processing of linens and terry, and maintain the safety and quality standards of the laundry services. The manager will oversee processes including washing, drying, folding, and delivery, while also managing equipment maintenance, inventory control, and scheduling. A significant focus is placed on achieving operational excellence and delivering superior guest satisfaction through quality assurance and compliance with health and safety regulations such as OSHA and Delaware North’s GreenPath environmental standards.

The opportunity also offers relocation assistance and manager housing at a reduced rental rate to support a smooth transition for the selected candidate. The anticipated annual base salary ranges from $46,100 to $62,200, with additional financial incentives available through an annual bonus plan connected to company and individual performance or an uncapped sales incentive plan based on the role. Delaware North is committed to rewarding performance and supporting employees' personal and professional dreams through comprehensive benefits that include medical, dental, and vision insurance, 401(k) matching, paid vacation and holidays, parental leave, tuition reimbursement, and generous employee discounts at many Delaware North properties.

As Laundry Manager, you will have the opportunity to contribute to the smooth and efficient operation of the laundry department, collaborating closely with facilities staff and third-party vendors to maintain laundry equipment through preventive maintenance. Your role will demand strong leadership and organizational skills to manage staff schedules, employee training, payroll processing, and cost control measures. By fostering a positive, inclusive work environment and maintaining effective communication with clients, you will play a critical part in upholding the high standards that define Delaware North’s hospitality services. This is a fast-paced and rewarding position with plenty of career growth opportunities for the right candidate who thrives in a team-oriented, service-driven environment. If you have prior experience managing commercial laundry operations within hospitality or similar sectors and are motivated to lead a vital function at a treasured resort destination, this role is an excellent match.

Job Requirements

  • Minimum 3-5 years of experience managing high-volume commercial laundry operations preferably in a hospitality environment
  • High school diploma or equivalent
  • Strong team leadership skills
  • Knowledge of industrial laundry equipment and troubleshooting
  • Proficient in inventory control and scheduling software
  • Must be willing to work flexible schedules including days, evenings, weekends, and holidays
  • Ability to frequently lift and move up to 50 pounds
  • Frequent standing, walking, climbing, bending, stooping, reaching, kneeling, and use of hands to operate laundry equipment

Job Qualifications

  • Minimum 3-5 years of experience managing high-volume commercial laundry operations preferably in a hospitality environment
  • High school diploma or equivalent
  • Strong team leadership, time management, and organizational skills
  • Knowledge of industrial laundry equipment and processes with troubleshooting ability
  • Proficient in inventory control and scheduling software
  • Willingness to work flexible scheduling including days, evenings, weekends, and holidays

Job Duties

  • Oversee commercial laundry operations including washing, drying, folding, and delivery
  • Manage and train laundry staff ensuring adherence to company policies and safety standards
  • Monitor equipment performance and schedule preventive maintenance with facilities staff and third-party vendors
  • Maintain inventory of detergents, chemicals, and supplies
  • Implement quality assurance processes to meet client expectations
  • Schedule and maintain accurate records of employee hours and timely processing of payroll
  • Collaborate on creating and managing budgets, controlling costs, and optimizing workflow
  • Ensure compliance with OSHA and Delaware North GreenPath environmental regulations
  • Communicate effectively with clients and resolve service issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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