Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $10.50 - $12.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniform allowance
Taking pride in work environment

Job Description

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio exceeding 400 hotels across North America, Europe, the Caribbean, and Latin America. With a 30-year history of innovation and excellence in the hospitality industry, Highgate has established itself as a trusted partner for hotel ownership groups and major brands worldwide. The company specializes in guiding properties through all lifecycle stages, including planning, development, recapitalization, and disposition. Highgate is renowned for developing a diverse mix of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. They emphasize contemporary programming and digital expertise, using advanced revenue management tools to anticipate and respond to market dynamics, consistently driving asset value and operational outperformance. Operating with seasoned hospitality leadership and maintaining global corporate offices, Highgate offers a professional work environment characterized by a forward-thinking culture and commitment to quality and guest satisfaction. For more information, visit www.highgate.com.

The House Laundry Attendant position at Hampton Inn Laredo, located at 7903 San Dario Ave, Laredo, TX 78045, is an hourly role essential to maintaining the high standards of cleanliness and guest experience upheld by Highgate. This role involves the meticulous washing, ironing, folding, and distribution of soiled linens, towels, napkins, and tablecloths to ensure the hotel's laundry operations run smoothly and efficiently. The House Laundry Attendant plays a vital role in guest satisfaction by ensuring that all linens are handled with care, returned promptly, and prepared to a high standard. In addition to operational tasks, the position requires attentiveness, friendliness, and a courteous demeanor towards guests, managers, and fellow employees at all times. The role demands physical stamina, including the ability to handle medium work such as lifting up to 50 pounds and standing for the entire shift. Responsibilities include operating washers and dryers according to standards, sorting linens by type, color, and size, pretreating stains, maintaining equipment, operating irons safely, and maintaining cleanliness in the laundry area. The job may require flexible and extended working hours based on hotel scheduling needs. Adhering to Highgate's standards for personal appearance, safety, and hotel regulations forms part of the role to promote a professional and safe work environment. This opportunity is well-suited for individuals who are dependable, detail-oriented, and committed to supporting the hotel's operational excellence.

Job Requirements

  • Ability to stand for entire shift
  • Ability to lift 50 pounds occasionally and 20 pounds frequently
  • Willingness to work flexible and long hours
  • Maintain regular attendance as required by scheduling
  • Maintain proper uniform and nametag
  • Comply with hotel standards and safety regulations
  • Maintain high standards of personal appearance and grooming

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in laundry or housekeeping services preferred
  • Ability to work flexible hours including weekends and holidays
  • Good communication skills
  • Ability to follow instructions and operate laundry equipment
  • Attention to detail and commitment to quality
  • Physical stamina to handle medium work including lifting up to 50 pounds

Job Duties

  • Be attentive, friendly, and courteous to guests, managers, and fellow employees
  • Understand operation of washing machines and dryers
  • Load and unload washes according to standards
  • Wash and dry all dirty linens, towels, rags, etc
  • Sort all hotel linen according to type, color, size
  • Pre-treat all stained linen before washing
  • Clean dryer filter daily and maintain equipment
  • Operate iron as per standard and shut off at end of day
  • Sweep and mop laundry floors, storing linens off floor
  • Fold towels and linens
  • Remove and sort dirty linens and towels from laundry carts
  • Keep laundry carts clean and free of debris
  • Maintain clean work area
  • Sort clean laundry according to type and load carts
  • Ensure overall guest satisfaction

Job Criteria

Experience

No experience required


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