Laundry Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program

Job Description

Hilton is a global leader in the hospitality industry, renowned for delivering exceptional guest experiences and fostering an award-winning workplace culture. With a footprint that spans worldwide and having welcomed more than 3 billion guests, Hilton’s mission is to fill the earth with the light and warmth of hospitality. The company prides itself on a strong foundation of core values such as integrity, leadership, teamwork, ownership, and a commitment to immediacy that guides every team member's actions and contributes to the overall guest satisfaction. Hilton’s dedication to excellence has earned it repeated recognition as one of the World’s Best Workplaces by Great Place to Work and Fortune. This commitment extends not only to guests but also to the career development and well-being of its employees.

As a Laundry Attendant at Hilton, you play a pivotal role in supporting the seamless operation of our hotel services by ensuring a continuous supply of clean, high-quality linens. Your work directly impacts the guest experience, bringing comfort and cleanliness to every stay. This role requires meticulous attention to detail in handling all aspects of linen processing — from collecting and sorting linens to washing, drying, ironing, folding, and efficiently delivering them to designated areas within the hotel. Maintaining cleanliness and operational efficiency in the laundry area and equipment is also a crucial part of your responsibilities.

Beyond the technical duties, the Laundry Attendant interacts with guests to provide responsive and courteous laundry services that enhance their stay. Working at Hilton means living our core values every day; you are not only a vital part of the hospitality process but also an ambassador for the brand’s warmth and dedication. The ideal candidate takes pride in ownership, demonstrates teamwork, and shows leadership potential while upholding the highest standards of integrity and urgency in their work.

Joining Hilton means becoming part of a dynamic team committed to shaping the future of travel hospitality. This position offers not just a job but a fulfilling career pathway with opportunities for growth, recognition, and personal enrichment. Hilton supports its team members with a variety of tools, training programs, and a collaborative environment to help you reach your full potential while contributing to an exceptional guest experience. Whether you are starting your career or seeking new opportunities, Hilton invites you to join a company that values your contribution and helps you make a meaningful impact every day.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a similar role preferred
  • Ability to handle physical tasks including lifting and standing for long periods
  • Basic knowledge of laundry machinery operations
  • Effective communication skills
  • Being punctual and reliable
  • Commitment to providing excellent guest service

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in laundry or housekeeping preferred
  • Ability to operate laundry machinery safely and efficiently
  • Strong attention to detail and organizational skills
  • Good communication and customer service skills
  • Ability to work independently and as part of a team
  • Commitment to Hilton’s core values of integrity, teamwork, ownership, and leadership

Job Duties

  • Handle all stages of linen processing including collecting, sorting, washing, drying, ironing, folding, and delivering clean linens
  • Keep laundry machines and work areas clean and in good working order
  • Monitor and maintain stock levels of linens and laundry supplies
  • Respond promptly and courteously to guest requests related to laundry services
  • Maintain inventory accuracy and report any discrepancies
  • Assist in the upkeep of laundry equipment and areas to ensure safety and cleanliness
  • Collaborate with other departments to meet operational needs

Job Criteria

Experience

Entry Level (1-2 years)


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