Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations at SeaWorld is a premier family-friendly resort that offers a unique blend of hospitality and leisure in a beautifully maintained Bermudian-themed environment. Situated on 33 acres of lush landscaping, the resort provides guests with convenient and easy access to some of Orlando's most iconic attractions including Walt Disney World, Universal Orlando, and SeaWorld Orlando. Known for its commitment to exceptional guest experiences, Hilton Grand Vacations at SeaWorld boasts 787 guest units, three pools, a private lake, and a scenic nature trail, making it an ideal destination for families and travelers seeking both relaxation and adventure.
The resort is dedicated to fostering a warm, welcoming atmosphere where its team members and guests feel like part of a family. Hilton Grand Vacations takes pride in delivering service that comes from the heart, enhancing every guest's stay through personalized attention and genuine care. This dedication extends to offering extraordinary benefits and opportunities to its employees, emphasizing professional growth, wellness, and work-life balance.
The role being offered at Hilton Grand Vacations at SeaWorld encompasses vital responsibilities that contribute to the smooth functioning of the resort's operations, particularly within the laundry and guest service areas. This position is perfect for someone who thrives in a dynamic, fast-paced setting and enjoys interacting with guests while ensuring a clean and organized work environment. The successful candidate will be tasked with providing excellent customer service by offering information about resort services and local attractions, maintaining the laundry area with precision, and operating specialized equipment such as professional washers, dryers, and folding machines.
In addition to manual tasks, this role demands a high level of safety awareness and adherence to company policies and external regulations including OSHA standards. The employee will be required to use personal protective equipment responsibly and report any safety concerns promptly. This position requires physical stamina and the capacity to manage heavy items such as carts and large bags of linen. Candidates can expect to face a variety of environmental conditions such as exposure to cleaning chemicals, temperature variations, and noise, necessitating flexibility and resilience.
Hilton Grand Vacations at SeaWorld promises a culture grounded in respect, diversity, and inclusion. The company is an equal opportunity employer that values all individuals regardless of their background. Employees are offered a comprehensive set of benefits from day one, including excellent health care options (medical, dental, vision), a 401(k) plan with company match, paid vacation and sick days, travel discounts, tuition reimbursement, and numerous programs for recognition and advancement. This role presents a meaningful opportunity for those passionate about hospitality and eager to grow within a respected, globally recognized brand dedicated to creating memorable guest experiences.
The resort is dedicated to fostering a warm, welcoming atmosphere where its team members and guests feel like part of a family. Hilton Grand Vacations takes pride in delivering service that comes from the heart, enhancing every guest's stay through personalized attention and genuine care. This dedication extends to offering extraordinary benefits and opportunities to its employees, emphasizing professional growth, wellness, and work-life balance.
The role being offered at Hilton Grand Vacations at SeaWorld encompasses vital responsibilities that contribute to the smooth functioning of the resort's operations, particularly within the laundry and guest service areas. This position is perfect for someone who thrives in a dynamic, fast-paced setting and enjoys interacting with guests while ensuring a clean and organized work environment. The successful candidate will be tasked with providing excellent customer service by offering information about resort services and local attractions, maintaining the laundry area with precision, and operating specialized equipment such as professional washers, dryers, and folding machines.
In addition to manual tasks, this role demands a high level of safety awareness and adherence to company policies and external regulations including OSHA standards. The employee will be required to use personal protective equipment responsibly and report any safety concerns promptly. This position requires physical stamina and the capacity to manage heavy items such as carts and large bags of linen. Candidates can expect to face a variety of environmental conditions such as exposure to cleaning chemicals, temperature variations, and noise, necessitating flexibility and resilience.
Hilton Grand Vacations at SeaWorld promises a culture grounded in respect, diversity, and inclusion. The company is an equal opportunity employer that values all individuals regardless of their background. Employees are offered a comprehensive set of benefits from day one, including excellent health care options (medical, dental, vision), a 401(k) plan with company match, paid vacation and sick days, travel discounts, tuition reimbursement, and numerous programs for recognition and advancement. This role presents a meaningful opportunity for those passionate about hospitality and eager to grow within a respected, globally recognized brand dedicated to creating memorable guest experiences.
Job Requirements
- Previous experience in this or a related job
Job Qualifications
- Previous hospitality industry experience
- 2+ years experience in this or a related job
- High School / GED
Job Duties
- Provide customer service to guests including information about resort services activities and local attractions
- Operate large machinery such as weighing scales professional washers and dryers and folders
- Maintain a clean and organized work environment with sorted clean and dirty linen
- Ability to fold and sort a variety of linens and terry items identify those that need to be rewashed separate and load into bins
- Transport clean and dirty linen to and from Operations and the Buildings
- Report maintenance deficiencies in order to maintain room in compliance with resort standards
- Other duties as assigned by supervisor and management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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