Late Night Shift Manager

Rally's is a leading fast-food restaurant chain known for delivering quality burgers, fries, and shakes with a commitment to exceptional customer service and operational excellence. As part of the Checkers & Rally's family, the company prides itself on creating a fun work environment that encourages personal growth, career development, and rewarding performance. Rally's operates numerous locations across the United States, focusing on providing a welcoming atmosphere for both guests and employees. The company fosters a culture where teamwork, integrity, and customer satisfaction are top priorities, making it a preferred employer in the quick-service restaurant industry.

We are currently seeking a Part-Time Team Leader for one of our busy locations, offering 20 to 30 hours per week with shifts running from 5:00 PM to 2:00 AM on weekdays and weeknights. This is an excellent opportunity for individuals passionate about leadership and customer service to advance their careers in a fast-paced, rewarding environment. The Part-Time Team Leader will play a vital role in managing crew members, ensuring exceptional customer service, and maintaining high operational standards that align with company goals.

In this role, you will deliver great customer service by actively engaging with guests and providing a positive dining experience. You will lead and motivate crew members while working closely with upper management to improve key metrics such as customer satisfaction and financial performance. Training and evaluating employees will be a core responsibility to ensure the team meets the highest standards of service and efficiency. You will also handle cashiering duties, including reconciling and depositing daily cash flow to ensure accuracy and accountability.

Beyond customer service and team leadership, you will be actively involved in daily kitchen operations, including maintaining cleanliness and adhering to sanitation schedules. Compliance with all health and food safety standards mandated by company policies and the Health Department is essential. Additionally, you will monitor equipment functionality and coordinate with upper management for repairs and maintenance to ensure smooth operations.

This role demands a high degree of reliability, honesty, and commitment, as well as the ability to work varying shifts, including weekends and holidays. The position also includes participating in company-provided training programs to enhance your skills and professional growth. If you have excellent customer service skills, experience in food service, and a commitment to fostering a positive work environment, the Part-Time Team Leader position at Rally's is a perfect fit for you.