Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Free Bowling
discounted food and beverages
Employee events

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world’s premier location-based entertainment platforms with over 360 locations across North America. The company offers a diverse range of experiential entertainment options including bowling, amusements, water parks, and family entertainment centers. As a leader in the industry, Lucky Strike Entertainment also owns the Professional Bowlers Association, the major league of bowling, which is a growing media property attracting millions of fans worldwide. This establishes Lucky Strike as not only a place for fun and leisure but also as part of a broader entertainment network that emphasizes quality experiences and top-notch customer engagement.

At Lucky Strike Entertainment, the atmosphere is vibrant and dynamic, filled with opportunities to be part of an exciting team focused on delivering excellent guest service. The company prides itself on creating a fun and engaging environment where both employees and guests enjoy their time, making every visit memorable. The role of Lane Server is integral to maintaining this atmosphere by embodying the company’s commitment to outstanding service and guest satisfaction.

The Lane Server position at Lucky Strike Entertainment is an excellent opportunity for individuals who are team-oriented, personable, and enthusiastic about providing exceptional service in an entertainment setting. As a Lane Server, you will serve as a world-class ambassador representing the brand and ensuring guests have an enjoyable experience from the moment they enter the venue until their departure. Your primary responsibilities will include taking and delivering food and beverage orders, familiarizing yourself with the menu and current promotions, and addressing guest inquiries and concerns in a courteous and efficient manner.

This role requires night and weekend availability, reflecting the entertainment center’s peak hours and guest flow. Applicants must be at least 18 years of age, aligning with the legal requirements for serving alcohol. Two years of related experience is preferred, along with exceptional interpersonal skills and a strong commitment to delivering excellent guest service.

In addition to competitive hourly pay starting at $16.90 plus tips, Lucky Strike Entertainment offers performance-based incentives that reward dedication and outstanding work. Employees benefit from a broad total rewards package which includes healthcare coverage and other valuable benefits, designed to support wellbeing and professional growth. With access to perks like free bowling, discounted arcade play, and significant savings on food, beverages, and events, Lane Servers enjoy a rewarding work environment that balances fun with responsibility.

Working at Lucky Strike Entertainment means being part of a company that values its employees and invests in their success. The typical work environment is lively and active, with physical demands that include walking, bending, standing for extended periods, and occasional lifting with assistance. This role is suited for energetic individuals who thrive in fast-paced settings and have a passion for making positive connections with guests.

If you are someone who enjoys social interaction, has a knack for customer service, and wants to be part of a leading entertainment company, the Lane Server position at Lucky Strike Entertainment offers an exciting pathway to grow your career while making lasting memories for guests. Join the team and start making your own luck today!

Job Requirements

  • At least 18 years of age
  • Night and weekend availability
  • Ability to walk, bend, and stand for prolonged periods
  • Ability to lift objects with some assistance
  • Strong communication skills

Job Qualifications

  • Two years of related experience
  • Exceptional interpersonal skills
  • A commitment to great guest service
  • Must meet the minimum age required by state law to serve alcohol
  • High school diploma optional

Job Duties

  • Take, deliver, and close out food and beverage orders
  • Learn our menu, promotions, and specials and relay them to our guests
  • Check back with guests routinely
  • Assist guests with all questions, requests, and issue resolution
  • Help keep the center clean
  • Set up, stock, and organize your assigned work area
  • Recommend/upsell the center experience

Job Criteria

Experience

Mid Level (3-7 years)


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