Lane Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Free Bowling
Arcade play discount
Event discount
food and beverage discount
performance-based incentives
Healthcare coverage
Competitive total rewards package

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike offers a diverse range of experiential entertainment options including bowling, amusements, water parks, and family entertainment centers. Additionally, the company owns the Professional Bowlers Association, the major league of bowling, which is a growing media property attracting millions of fans worldwide. This blend of dynamic entertainment experiences makes Lucky Strike a vibrant and innovative company dedicated to providing exceptional guest experiences. For those looking to dive into a fun and rewarding career, Lucky Strike offers a lively atmosphere filled with exciting opportunities and the chance to be part of a passionate team dedicated to excellence in customer service and entertainment.

The position of Lane Server at Lucky Strike Entertainment is an integral role that brings guests the signature taste and experience of the company. As a Lane Server, you become a world-class ambassador for the entertainment center, charged with delivering outstanding service and engaging guests throughout their visit. This role is perfect for those who are team-oriented, personable, and committed to creating memorable guest interactions that encourage repeat visits. Essential duties include taking, delivering, and closing out food and beverage orders, learning and sharing knowledge about menu items, promotions, and specials, and routinely checking in with guests to ensure satisfaction. Lane Servers also assist with inquiries, requests, and problem resolution while helping maintain the cleanliness and organization of their assigned work area. They are also expected to recommend and upsell to enhance the overall center experience.

This part-time position requires night and weekend availability, accommodating the evening and night shifts that align with the busiest entertainment hours. Candidates must be at least 18 years old and meet the minimum legal age for serving alcohol by state law. With a physical work environment typical of entertainment settings, the role involves walking, bending, standing for extended periods, and occasionally lifting objects with assistance.

Lucky Strike Entertainment supports its team members by providing performance-based incentives and a competitive total rewards package, including healthcare coverage and a range of additional benefits. These perks are designed to make employees feel valued and motivated, recognizing their contributions to the company’s success. Furthermore, employees enjoy unique benefits such as free bowling, discounted arcade play, event discounts, and significant reductions on food and beverages. Working at Lucky Strike means entering an environment where your efforts contribute to creating joyful experiences for guests while enjoying personal growth and fun along the way.

Job Requirements

  • Minimum age of 18 years
  • availability to work night and weekend shifts
  • must meet the minimum age required by state law to serve alcohol
  • ability to stand, walk, bend for extended periods
  • ability to occasionally lift objects with assistance

Job Qualifications

  • At least 2 years of related experience
  • exceptional interpersonal skills
  • a commitment to great guest service
  • ability to work evening and night shifts
  • must be at least 18 years old

Job Duties

  • Take, deliver, and close out food and beverage orders
  • learn the menu, promotions, and specials and relay them to guests
  • check back with guests routinely
  • assist guests with all questions, requests, and issue resolution
  • help keep the center clean
  • set up, stock, and organize your assigned work area
  • recommend and upsell the center experience

Job Criteria

Experience

Mid Level (3-7 years)


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