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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development programs
flexible schedule
Retirement Plan
Job Description
Lancôme is a prestigious French luxury cosmetics brand that has been enchanting women around the world for over 80 years. It is part of the L'Oréal Luxe portfolio, the division of L'Oréal dedicated to luxury beauty products. Renowned for its commitment to innovation, elegance, and personalization, Lancôme offers a wide range of skincare, makeup, and fragrance products that combine expert results with the joie de vivre of French sophistication. Globally available through department stores, cosmetics retailers, travel retail, dedicated brand boutiques, and e-commerce platforms, Lancôme continually inspires women to look more beautiful and feel happier, embodying a blend of luxury... Show More
Job Requirements
- High school degree or equivalent
- Minimum 2 years of management experience in luxury or retail cosmetics environment
- Experience in clientele development working with professional sales associates
- Ability to work flexible hours including nights, weekends and/or holidays
- Ability to perform skin care services after training
- Ability to work on sales floor for extended periods
- Ability to walk up/down stairs and/or ladder as necessary
- Ability to lift up to 25 lbs. regularly
Job Qualifications
- Must have a high school degree or equivalent
- Minimum of 2 years as a manager of a cosmetic retail team or single store location in a luxury or retail environment
- Two years of clientele development experience in working as or with professional sales associates
- Strong written and verbal communication skills
- Comfortable performing skin care services on customers’ faces after training on proper protocols
- Flexible work schedule including nights, weekends, and holidays
Job Duties
- Maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs. goal for staff
- Oversee training and development of staff
- Mentor and coach beauty advisors on product knowledge, performance, KPIs, and service behaviors
- Manage and execute all customer events held at store
- Review the status of the customer registry and sampling log with the team
- Maintain frequent communication with Lancôme Field Sales and Training Executives and Retailer Department Manager
- Establish relationships with key retailer departments (personal shopper, director of special events, visual)
- Regularly attend Lancôme-hosted seasonal training seminars twice a year and/or digital learning modules
- Oversee all aspects of the Lancôme business and maximize retail sales
- Manage cleaning, re-stocking and moving boxes with team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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