Lancome - - Counter Manager - MELBOURNE - MELBOURNE, FL

Lancôme is a prestigious French luxury cosmetics brand that has been enchanting women around the world for over 80 years. It is part of the L'Oréal Luxe portfolio, the division of L'Oréal dedicated to luxury beauty products. Renowned for its commitment to innovation, elegance, and personalization, Lancôme offers a wide range of skincare, makeup, and fragrance products that combine expert results with the joie de vivre of French sophistication. Globally available through department stores, cosmetics retailers, travel retail, dedicated brand boutiques, and e-commerce platforms, Lancôme continually inspires women to look more beautiful and feel happier, embodying a blend of luxury and accessibility.

The Lancôme Counter/Business Manager role is a critical position within the luxury retail environment, embodying the brand's dedication to superior service and exceptional product knowledge. This position is employed by a retail partner on behalf of Lancôme, offering an hourly pay range of $18 to $22 depending on the location and candidate experience. The Manager serves as the face of Lancôme in stores, with a mission to maximize team effectiveness and elevate customer experiences through leadership, coaching, and hands-on involvement.

In this role, the manager oversees the day-to-day operations of the Lancôme counter, ensuring that all aspects of the brand's business are run effectively to maximize retail sales. They maintain awareness of sales achievements relative to goals, provide mentoring and professional development to beauty advisors, manage customer events, and uphold the highest standards of luxury service. The manager is responsible for coordinating training sessions and developing team skills through ongoing education, including attending bi-annual training seminars hosted by Lancôme. They also cultivate essential relationships with retailer departments such as personal shoppers, special events directors, and visual merchandising teams to drive sales and brand presence.

This position requires a dynamic individual who demonstrates strong communication skills, leadership, and the ability to mentor staff in performance management and product expertise. The role includes hands-on duties such as managing inventory, store upkeep, and actively participating in the customer service process, including performing skincare services when trained and necessary. A flexible work schedule including nights, weekends, and holidays is expected due to business staffing needs.

Being part of Lancôme means working within a culture that values diversity, equal opportunity, and professional growth. The brand encourages high achievers to pursue further training opportunities through its Career Path Program, focusing on makeup artistry, skincare, and leadership development. This role offers a meaningful opportunity for professionals passionate about luxury beauty to build a rewarding career in an inspiring and supportive environment.