Lancaster Food and Beverage Venue Manager

Legends Global is a premier company specializing in comprehensive event management and venue services. Recognized as a leading partner to some of the world's most notable live events, venues, and iconic brands, Legends Global operates a vast network encompassing 450 venues worldwide. These venues host approximately 20,000 events annually, attracting an audience of 165 million guests each year. The company's approach hinges on delivering premium, fully integrated services under a white-label model, ensuring their partners remain at the forefront of the live entertainment industry. Their expertise encompasses a broad spectrum of services such as feasibility studies, consulting, owner's representation, sales, partnerships management, hospitality, merchandise coordination, venue management, as well as content booking and production of world-class live events and experiences.

The culture at Legends Global emphasizes respect, ambitious thinking, collaboration, and bold action. It is an inclusive work environment fostering authenticity, impactful contributions, and career growth for its team members. Winning is embedded in the company ethos, with a united team approach ensuring every success is earned through shared effort. The company is committed to diversity and equal opportunity, welcoming candidates from all backgrounds to apply and grow within the organization.

The position available is the Lancaster Food and Beverage Manager, classified as a salaried exempt role with an annual salary range of $73,000-$76,000. Reporting directly to the Director of Food & Beverage, this significant leadership role requires overseeing all aspects of the facility's management including purchasing, booking, food and beverage, box office, security, maintenance, parking, and related operational functions. The role demands a hands-on approach with capability to manage these diverse functions directly or through departmental supervisors.

The Food and Beverage Manager will maintain active communication with clients and contract administrators to ensure adherence to service contracts and maintain beneficial relationships with the client's companies, sponsors, and staff. They will be instrumental in ensuring smooth coordination and administration of training, safety protocols, emergency procedures, crowd control, and crisis management plans. Part of the responsibilities involve preparing detailed reports for both clients and corporate headquarters. The manager will plan, organize, coordinate, and direct activities vital to sustaining the facility's efficient and safe operations and will lead weekly staff and production meetings to optimize team performance.

The manager is also tasked with overseeing day-to-day operations, ensuring alignment with Legends Global standards, and conducting post-event operational and financial reviews to gauge performance and identify improvements. Promoting and maintaining the integrity and reputation of the facility and the Legends brand across all communications and personal interactions is vital. They will ensure compliance with all local, state, and federal regulations in administering personnel and plant operations. Continuous evaluation of facility practices with a focus on meeting client needs and improving operational efficiency is essential.

Recruitment, training, supervision, and evaluation of administrative and supervisory staff fall within this manager's purview. The role requires establishing productive working relationships with tenants, employees, labor vendors, and the public. The manager will also oversee the execution quality of food and beverage services during events and will undertake other duties as assigned to support the overall success of the facility and company objectives.

Successful candidates will bring excellent organizational and communication skills, the ability to prioritize multiple projects and work flexible hours including nights and weekends. A professional attitude and appearance, along with some travel, are expected. Candidates generally hold a bachelor's degree in business, public administration, or related fields, coupled with experience in contract negotiation, business law, purchasing, and personnel supervision. Knowledge of entertainment facility management, event planning, safety regulations, and hospitality customer service principles are essential to thrive in this dynamic role.