Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Chili's Grill & Bar, a flagship brand born in Dallas, Texas in 1975, is a leader in the casual dining industry known for its bold flavors, legendary Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand-shaken margaritas. Over the decades, Chili's has built a strong reputation based on a legacy of service, hospitality, and community involvement. This brand has become a go-to destination for guests seeking not only expertly crafted food but also a warm, welcoming atmosphere that embodies fun and exceptional guest experiences.
As a part of the Chili's family, the Managers are the pivotal force behind the restaurant's success. Chili's Managers are wired for hospitality; they are passionate about making every guest feel special and are dedicated to cultivating a culture where team members thrive and guests are always the priority. This position is more than just a managerial role - it is a leadership opportunity to influence and inspire a team in a fast-paced, dynamic environment. Managers at Chili’s lead with heart and mind, fostering an atmosphere of teamwork where success is celebrated, accountability is valued, and growth is supported.
Chili's Managers play a critical role in delivering top-notch business results while ensuring every shift is high-energy and every guest expectation is exceeded. From operational oversight to financial responsibility, this role blends leadership, hospitality, and business acumen to drive the restaurant’s performance. Managers are responsible for hiring, training, retaining, and developing team members, helping them grow to take on larger roles within the organization. They implement and champion company initiatives and cultural beliefs such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
This position requires a leader who can manage costs effectively by utilizing Chili's systems, follow operational protocols such as performing quality line checks, and uphold safe food handling procedures. A successful Chili's Manager is someone who identifies root causes of issues with self-reflection and accountability, fosters open communication between team members and management, and builds meaningful relationships within the community to enhance guest engagement. The Manager role at Chili’s epitomizes a balance of professionalism, compassion, operational excellence, and a zest for having fun while achieving business goals.
If you are a dependable team player who thrives in a fast-paced environment and possesses strong multitasking skills, Chili's offers an exciting leadership opportunity where you can grow your career and make a meaningful impact in a vibrant, guest-centric culture. Join a brand that takes its job seriously but knows how to have fun along the way, creating memorable experiences for guests and team members alike.
As a part of the Chili's family, the Managers are the pivotal force behind the restaurant's success. Chili's Managers are wired for hospitality; they are passionate about making every guest feel special and are dedicated to cultivating a culture where team members thrive and guests are always the priority. This position is more than just a managerial role - it is a leadership opportunity to influence and inspire a team in a fast-paced, dynamic environment. Managers at Chili’s lead with heart and mind, fostering an atmosphere of teamwork where success is celebrated, accountability is valued, and growth is supported.
Chili's Managers play a critical role in delivering top-notch business results while ensuring every shift is high-energy and every guest expectation is exceeded. From operational oversight to financial responsibility, this role blends leadership, hospitality, and business acumen to drive the restaurant’s performance. Managers are responsible for hiring, training, retaining, and developing team members, helping them grow to take on larger roles within the organization. They implement and champion company initiatives and cultural beliefs such as Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
This position requires a leader who can manage costs effectively by utilizing Chili's systems, follow operational protocols such as performing quality line checks, and uphold safe food handling procedures. A successful Chili's Manager is someone who identifies root causes of issues with self-reflection and accountability, fosters open communication between team members and management, and builds meaningful relationships within the community to enhance guest engagement. The Manager role at Chili’s epitomizes a balance of professionalism, compassion, operational excellence, and a zest for having fun while achieving business goals.
If you are a dependable team player who thrives in a fast-paced environment and possesses strong multitasking skills, Chili's offers an exciting leadership opportunity where you can grow your career and make a meaningful impact in a vibrant, guest-centric culture. Join a brand that takes its job seriously but knows how to have fun along the way, creating memorable experiences for guests and team members alike.
Job Requirements
- High school diploma or equivalent
- Prior experience in a supervisory or management role preferred
- Ability to work in a fast-paced environment
- Strong interpersonal and communication skills
- Basic knowledge of restaurant operations
- Capability to lead and develop a team
- Commitment to guest satisfaction
- Willingness to uphold food safety standards
Job Qualifications
- Dependable team player
- Great multitasking skills
- Experience working in a fast-paced environment
- Strong leadership and communication skills
- Ability to foster teamwork and open communication
- Knowledge of operational systems and cost control
- Understanding of safe food handling procedures
- Commitment to embodying company culture and values
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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