Lake Worth #12 Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

five day work week
Paid vacation
Health Insurance
Dental Insurance
401k plan
Shift Meals at 50% Off

Job Description

Flanigan's is a well-established restaurant known for its warm hospitality and inviting atmosphere, making it an ideal destination for friends and family to gather and enjoy quality dining experiences. As a vibrant and customer-focused restaurant, Flanigan's prides itself on creating a friendly, fun, and comfortable environment that leaves a lasting impression on every guest. With a commitment to superior service and community engagement, Flanigan's continuously seeks team members who share their passion for excellent customer experiences and teamwork.

As a Host or Hostess at Flanigan's, you are the crucial first point of contact for every guest. Your role is pivotal in setting the tone of their entire dining experience, greeting customers with a sincere smile and engaging conversation known as Flanigan's "Smile Talk." You not only welcome guests warmly but also manage the flow of seating efficiently, ensuring that wait times are minimal and comfortable. In addition to seating guests, you respond to inquiries, assist with managing the waitlist, and maintain cleanliness around the foyer and hostess station, guaranteeing a polished and pleasant atmosphere.

Your responsibilities also include answering phones promptly, directing calls appropriately, and ensuring restrooms are clean and well-stocked for guest convenience. Throughout the guest's visit, you uphold the Flanigan's standard of hospitality by concluding their experience positively and courteously. Additionally, you assist with shift changes, opening and closing duties, and any other assigned side work to support the smooth operation of the restaurant.

The position requires a cheerful and courteous personality displayed alongside a neat and professional appearance. Physical stamina is important as you will be on your feet much of the time, frequently bending, stooping, and lifting up to 50 pounds. Strong communication skills are essential, as you will be engaging guests verbally and handling questions both in person and on the phone. Compliance with Florida's Responsible Vendor program and food safety certification is mandatory, underscoring the importance of safety and legal adherence in your role.

This role provides a unique opportunity for individuals who love interacting with people and thrive in lively team environments. Flanigan's supports its employees with valuable benefits including a five-day work week, paid vacation that increases with tenure, health insurance options, 401K eligibility, and discounted meals during shifts. By joining Flanigan's, you are stepping into a rewarding career path in hospitality where your enthusiasm and dedication directly impact guest satisfaction and the restaurant's success.

Job Requirements

  • Can reach, bend, stoop frequently
  • Able to lift up to 50 lbs
  • Ability to speak, read and write English
  • Complete and pass Florida Responsible Vendor program
  • Complete and pass food safety certification program

Job Qualifications

  • Can reach, bend, stoop frequently
  • Able to lift up to 50 lbs
  • Ability to speak, read and write English
  • Complete and pass Florida Responsible Vendor program, in compliance with Flanigan's and Florida statutes
  • Complete and pass food safety certification program, in compliance with Flanigan's and Florida statutes

Job Duties

  • Displays and maintains a cheerful and courteous temperament
  • Greets guests with Flanigan's smile talk
  • Engages guests in Flanigan's smile talk while escorting them to table in a timely manner
  • Efficiently manages the wait list for seating
  • Communicates guest's questions or concerns to manager on duty
  • Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
  • Restock and maintain restroom cleanliness for guest
  • Answers telephone within 4 rings, and answers guests' questions, and/or directs guests to proper staff member
  • Conclude guests' visit with Flanigan's smile talk
  • Perform shift changes, opening/closing duties, assigned sidework

Job Criteria

Experience

Entry Level (1-2 years)


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