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Harkins Theatres logo

Lake Pleasant - Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.75
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
flexible schedule
Career Development

Job Description

Harkins Theatres is a leading entertainment company known for providing exceptional movie-going experiences to guests across the United States. As a family-owned and operated business, Harkins Theatres has cultivated a strong reputation for blending quality films, state-of-the-art facilities, and outstanding guest services to create memorable visits. The company prides itself on maintaining a welcoming atmosphere where guests can relax, enjoy food and beverages, and experience excellent customer service. With numerous locations, Harkins Theatres continues to expand its footprint while remaining committed to community involvement and employee development.

The Server role at Harkins Theatres is central to enhancing the ... Show More

Job Requirements

  • At least 19 years of age
  • available to work nights, weekends and holidays
  • able to work in a fast-paced, loud environment and stand for extended periods
  • required to obtain and maintain a current food handler's card or food safety certification
  • required to complete Responsible Vendor Training
  • ability to bend, stretch, reach, squat, twist, stand, walk stairs and lift up to 50 pounds
  • able to speak, read, write and understand the primary language(s) used in the workplace
  • possess basic math skills
  • fiscally responsible and able to operate a point-of-sale system

Job Qualifications

  • Minimum one year experience in a high volume restaurant setting preferred
  • able to work nights, weekends and holidays
  • knowledge of food safety practices
  • good communication and interpersonal skills
  • ability to use POS and handheld ordering devices
  • basic math skills
  • responsible and punctual
  • ability to maintain a clean and organized work area

Job Duties

  • Greet guests and make them feel comfortable by establishing a personal connection
  • take accurate food and beverage orders to include item modifications and enter them into the POS or handheld device
  • monitor call button notifications and guest requests
  • knowledgeable of items sold at the theatre, able to answer questions, make recommendations and upsell
  • deliver food and beverage orders to all tables and guests to Harkins' standards
  • communicate promptly and courteously with all guests
  • provide exemplary service to include refilling beverages, clearing tables and seats, while exceeding guest expectations
  • accurately collect payment from guests
  • communicate effectively with guests, management and all team members
  • maintain a clean working environment and follow operating checklists
  • ensure server stations are set up and stocked for service
  • follow all applicable liquor laws and company policies
  • understand and follow proper rules of hygiene and food safety measures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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