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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
Equal opportunity employer
Job Description
Harkins Theatres is a renowned entertainment company specializing in providing high-quality movie experiences across the United States. Known for its commitment to excellence and customer satisfaction, Harkins Theatres operates numerous cinema locations that combine state-of-the-art technology with a strong focus on guest experience. As a company, Harkins is dedicated to fostering an inclusive and welcoming environment not only for its guests but also for its employees. The company prides itself on creating a vibrant atmosphere where entertainment, comfort, and exceptional service merge to offer unforgettable moments for moviegoers of all ages.
The role of a Server at Harkins Theatres... Show More
The role of a Server at Harkins Theatres... Show More
Job Requirements
- 1+ year experience in high volume restaurant setting preferred
- required to be at least 19 years of age
- available to work nights, weekends, and holidays
- able to work in a fast-paced, loud environment and in a standing position for extended periods of time
- required to obtain and maintain a current food handler's card and/or food safety certification
- required to complete Responsible Vendor Training
- requires bending, stretching, reaching, squatting, twisting, standing, walking up and down stairs and on flat surfaces, lifting (up to 50 pounds), interacting with guests and employees, problem solving, and cognitive skills
- able to speak, read, write, and understand the primary language(s) used in the workplace and possess basic math skills, be fiscally responsible and operate a point-of-sale system
Job Qualifications
- 1+ year experience in high volume restaurant setting preferred
- able to speak, read, write, and understand the primary language(s) used in the workplace
- possess basic math skills
- be fiscally responsible and operate a point-of-sale system
Job Duties
- Greet guests and make them feel comfortable by establishing a personal connection
- take accurate food/beverage orders including item modifications and enter them into the POS or handheld device
- monitor call button notifications and guest requests
- be knowledgeable of items sold at the theatre, able to answer questions, make recommendations and upsell
- deliver food and beverage orders to all tables/guests to Harkins standards
- communicate promptly and courteously with all guests
- provide exemplary service to include refilling beverages, clearing tables and seats, while exceeding guest expectations
- accurately collect payment from guests
- communicate effectively with guests, management and all team members
- maintain a clean working environment and follow operating checklists
- ensure server stations are set up and stocked for service
- follow all applicable liquor laws and company policies
- understand and follow proper rules of hygiene and food safety measures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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