Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Benefits
Flexible Schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Lake Compounce and all Palace Entertainment parks on your days off
invitations to exclusive company-sponsored employee events throughout the season
Job Description
Herschend Family Entertainment is a premier family-owned business that has been creating magical experiences for over 75 years. Established with a deep connection to the natural wonders of the Ozark Mountains, the company has grown to become the largest family-held themed attractions company in the world. With a portfolio of 49 leading attractions and immersive experiences, Herschend brings joy to audiences worldwide while maintaining a strong commitment to family values and community. The company is known for its unique blend of heart and hospitality, referred to as Heartspitality, where every guest and team member is treated with respect, kindness, and... Show More
Job Requirements
- Must be at least 18 years of age to comply with Connecticut child labor laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Must have reliable transportation to and from work for your scheduled shift
- Ability to comply with all uniform policies
- Must possess strong attention to detail and desire to keep park clean and presentable
- Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals
- Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to follow direction, multi-task, and work as part of a team as well as independently
Job Qualifications
- High school education preferred
- Equivalent work experience will be considered
- 1+ year of previous Park Service, grounds, or housekeeping work experience desired
- Ability to read, write, and speak fluent English
- Spanish or other bilingual language skills are a plus
- Ability to follow direction, multi-task, and work as part of a team as well as independently
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
- Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals
Job Duties
- Assist with the daily supervision of the Park Services team and any other assigned departments
- Lead by example, attitude, and as a representation of Lake Compounce's core values
- Act as an approachable mentor and coach to all assigned team members
- Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed
- Participate in new-hire orientation and training activities for all assigned employees
- Ensure that all required meal and other breaks are being given in accordance with Connecticut law
- Follow the daily cleaning/nightly cleaning protocol set forth by leadership
- Audit bathroom and overall park cleanliness
- Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
- Stock and sanitize all restrooms, as needed
- Ensure all eating areas are clean and presentable to guests
- Ensure benches and flowerbeds are clean and free of debris
- Respond to clean-up calls involving fecal, vomit, and food spills
- Roam all assigned area(s) to monitor cleanliness and assist guests and employees
- Courteously resolve guest questions and concerns, and assist with lost children
- Ensure that all team members have necessary supplies to successfully perform duties
- Proactively monitor the Park for safety hazards (e.g. wet floors, tripping hazards, etc.)
- Maintain records of all work completed and safety inspections
- Maintain high standards of performance for all assigned areas of responsibility
- Ensure ADA standards are met in each location
- All other duties and special projects assigned by leadership
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs