Lake Compounce - Seasonal Events & Entertainment Supervisor (Daytime Halloween Events)

Herschend Family Entertainment has been a prominent name in the themed attractions industry for over 75 years. Founded upon the discovery of wonder deep within an Ozark Mountain cave, this family-owned company has grown to become the largest family-held themed attractions enterprise in the world. Herschend currently operates over 40 leading attractions and immersive experiences that reach audiences globally. The company's mission centers on bringing families closer together by creating memorable experiences that guests will cherish and wish to repeat. Through a unique blend of hospitality and heartfelt service known as Heartspitality, the company creates welcoming environments where everyone—hosts, guests, and partners—is treated with respect, kindness, and inclusivity. As an equal opportunity employer, Herschend emphasizes the importance of diversity and inclusion across all its brands and properties.

Herschend is currently seeking a passionate and experienced Events & Entertainment Senior Supervisor at Lake Compounce, a seasonal role focused specifically on daytime Halloween events. The Senior Supervisor will play a critical role in assisting with the planning and execution of engaging events, shows, character interactions, and atmospheric entertainment designed to complement the park-wide content and dramatically increase guest satisfaction. This position requires an individual who can lead by example, mentor and coach team members, and oversee multiple aspects of event operations concurrently.

The Events & Entertainment Senior Supervisor will be deeply involved in supervising the daily operations of the Events & Entertainment team, ensuring compliance with company policies, and maintaining a safe and productive work environment. They will coordinate closely with park and corporate leadership to continually evaluate and enhance the event strategies at Lake Compounce, ensuring alignment with sales and marketing efforts. Additionally, the Supervisor will manage the conceptualization and execution stages of multiple events happening at the park, maintaining an accurate event calendar and ensuring every detail is flawlessly implemented.

This role demands superior problem-solving skills, flexibility, and a calm, professional demeanor when managing unexpected challenges that may arise during high-profile events. The Senior Supervisor will work closely with various departments, coordinating efforts to deliver exceptional experiences for guests while ensuring team members receive proper breaks in compliance with Connecticut state laws. Furthermore, the position requires the ability to effectively communicate both verbally and in writing, multitask under pressure, and contribute to a dynamic team environment.

Ideal candidates will have a strong background in event supervision, entertainment, or performance arts, ideally with 2 or more years of experience in shows, acting, choreography, or similar performance events. A high school diploma or GED is preferred, though demonstrated relevant experience can also meet qualifications. Candidates must be able to work a flexible schedule, including evening hours, weekends, and holidays, and must possess their own reliable transportation. Physical demands of the job include the ability to stand and walk for most of the workday, occasional lifting of up to 50 pounds, and working outdoors in varying weather conditions during event preparations and execution.

This position offers an exciting opportunity to join a passionate team in a lively, entertaining environment, perfect for those who want to contribute to memorable guest experiences while building their careers in the themed entertainment industry. The Senior Supervisor will benefit from a welcoming workplace culture and enjoy perks such as free admission to Lake Compounce and other Palace Entertainment parks, opportunities to cross-train, and invitations to exclusive employee events. Whether just starting a career, seeking flexible seasonal work, or looking to develop skills in entertainment supervision, this role provides a vibrant work atmosphere where dedication and creativity are truly valued.