Lab Concierge

Thermo Fisher Scientific is a global leader in serving science, dedicated to providing innovative products and services that accelerate scientific research and discovery. With revenues exceeding $40 billion and the largest investment in research and development within the industry, Thermo Fisher Scientific empowers its employees to make significant contributions to the world through cutting-edge technology and solutions. The company values a culture of integrity, intensity, involvement, and innovation, offering opportunities for continual growth, development, and a supportive environment that nurtures diverse experiences, backgrounds, and perspectives. As a forward-thinking organization, Thermo Fisher Scientific is committed to enabling its customers to make the world healthier, cleaner, and safer while fostering a vibrant company culture focused on collaboration and advancement.

The position available is within the UnityTM Lab Services division, focused on providing exceptional onsite service delivery to clients at over 400 customer sites globally. This role serves as a critical link between lab end users, field service engineers, and various integrated service providers, ensuring seamless operations and maintenance of lab equipment. Working Monday through Friday from 8:00 am to 5:00 pm, candidates will engage in coordinating equipment schedules, maintaining accurate records using a Computerized Maintenance Management System (CMMS), and supporting both customers and internal teams effectively. The role requires adherence to Good Manufacturing Practices and safety standards, as well as physical capability to handle equipment and comply with personal protective equipment protocols.

The candidate will contribute to continuous improvement initiatives, support cross-training efforts, and act as a subject matter expert to resolve queries from employees, clients, and sales representatives. The job demands strong organizational skills, attention to detail, and independent work ethic within both laboratory and office settings. Importantly, the role involves exposure to various environmental factors, including working at customer sites with chemical-based allergens. Physical demands include lifting weights up to 50 lbs and operating equipment like pushcarts and forklifts. Thermo Fisher Scientific offers competitive compensation with hourly pay ranging from $24.00 to $26.90 for California-based employees, along with the potential for a variable annual bonus reflecting performance.

Comprehensive benefits accompany this position, including healthcare, dental and vision plans, paid holidays, pension savings, stock purchase opportunities, tuition reimbursement, and paid time off. The company is also committed to accessibility, offering accommodations and support for job seekers with disabilities during the application process. Joining Thermo Fisher Scientific means becoming part of a mission-driven team focused on advancing scientific innovation globally while cultivating career growth in a dynamic and inclusive workplace.